Hotel uses diatomite floor mat as the toilet floor mat, it was extremely gross. When we checked in, the mat was still soaking wet. Staff were unable to change the mat for us.
We booked 2 non-smoking room but was given 1 smoking room. Informed the hotel staff but they claimed that they did not receive such note on their end despite Trip page showing as non smoking. They were unable to change our room as they were fully booked.
We booked this hotel because it has washing machine. But pls look at the picture attached, the washing machine is located at one corner of the common toilet and it was dirty. We did not use the washing machine in the end.
They only good thing about this hotel is their location, it is just a 5mins walk to the metro station.
Dịch