Quality Suites

房間乾淨，價格實惠，周邊吃飯很方便，有很多商業體，可購物

Great place with easy parking. Front desk was amazing!! Room is great and good entertainment options around the property.

Staff was super helpful and friendly. We were able to check in a little early, which was also very nice. The room was definitely "tired", meaning it is just old. However it was very clean, the bed was very comfortable and the neighbors were quiet. Breakfast was plentiful, varied, and yummy. We got our money's worth out of the room rate.

My sister and I hadn't been together in a while and we decided to get together on Christmas 2023 we had a wonderful visit we had a wonderful Christmas and we owe it to Quality Inn thank you and *******

I want to start by saying I’ve never had any problems with past stays at this hotel. Arrival: Front desk lady was nice & helpful. 1st rm smelled like cigarette even though it’s no smoking hotel. Son has asthma so asked to be moved, she quickly moved us to another room. 2nd rm had not been swept, found cookie & shreds of paper & leaves on rm floor. Stayed w/o complaints due to being tired & lady at front desk had hands full w/ other guests. Manager came by next morning w/ housekeeping & apologized for rm being in conditions it was in. She swept the room for us & was kind. Day of checkout: Housekeeping knocks on door around 10:30AM to ask us when we were going to check out. Around 11AM somebody starts banging on door stating they are housekeeping again but I was in the bathroom unable to answer, so I just stated yes, we’d be out soon hoping they heard me. A few minutes later a young man comes by knocking & again asks when we’re checking out. I answer him & ask him if check out is not at 12PM like I was told. He states yes, that he apologizes & that he was just checking again when we’re leaving. About 11:20AM the front desk is calling to tell me that check out is before 12PM & our room was on her list of people who had not checked out yet. 11:47AM we walk out to be met by 2 housekeepers looking us up & down upset. Walk to front & hear 1 laugh only to see the other following closely behind me all the way to front desk. Front desk apologized & offered water & snack bag. 😒

Was forced to give them a $100 deposit which was charged to my credit card. Nowhere was there any notice of such ridiculousness at the time of reservation. Unacceptable

The hotel is nice. If a little older. The employees working were kind, knowledgeable and genuinely cared. They even informed us they have a "medical" when they found out we were there visiting our dad who is in CCU. Wonderful caring people.

It's a nice hotel and the staff was great. The only thing I didn't like is how they placed me in a room that someone had smoked in previously. They couldn't change me to a different room and had it booked for 5 nights. I did also see a lot of bug and roaches coming in through the AC unit. If you get room 125 please request a room change.

There was a communication problem between Cheaptickets and Quality Suites. I waited for over an hour and my reservation never appeared in the Quality Suites system. The Quality Clerk clerk was unable to get anyone in her home office to confirm my reservation. About a half an hour later when I called Cheaptickets and tried to cancel my reservation, the mechanical voice said that since I was cancelling on the day of my reservation, "she" could not cancel it. Since it was now getting late. I used Cheaptickets again to get a reservation at another hotel. It worked this time, so I suspect that Quality Suites is at fault. I expect Cheaptickets to give me a full refund of $70.96 to be credited to my credit card. You have my cell phone number if a human being wants to talk about this.