Brittney B
1 tháng tư, 2024
Overall, this trip was pleasant, but there's one thing that desperately needs attention from staff management. When we checked in, I asked, "Is there anything I need to know about the park?" I was told that section M was closed, and anywhere else is open as long as the box isn't painted red. We found a spot (N128) and parked. After a day, our microwave lost power. The next day, our electric fireplace lost power. On the third day, our fridge lost power, and our lights were behaving oddly. My husband talked to the electricians working in section N who told us that the power is not stable in this section, and they advised that we move to another part of the park. So we found a new spot, put our tag on the power box, and packed up to move. However, the box had completely lost power in the night, and that drained our batteries so we couldn't pull in the slide or jacks. Luckily, we had a generator; however, we still weren't getting power to the RV. So we manually lifted everything and moved. After calling an RV repair service to come out, it was determined that the power box fried the top of our power cord; it was literally melted. Luckily, he knew how to fix it, so we bought a new head, and he attached it. It was an ordeal, to say the least, and cost us over $200, but we're so lucky it didn't cost more. While packing up we chatted with out neighbor in the next site over. Our neighbor was an elderly woman who needed power to lift her bed to even get up in the morning. The poor woman lost power in the night and had to use all her might to get out of bed! The thing that bothers me the most is that this park continues to keep section N open even though electricity is unstable (has been for years according to park staff and electricians). Secondly, when I called, twice, to speak with someone about what was happening, they couldn't help but said they would have the manager call. I still have not heard from the manager. We ended up staying in the brand new section K for the remainder of our trip. Everything considered, most of the staff is friendly and helpful. Most of the sites are beautiful and have working power. Reception is only really good in section N where the power is bad unless you have Starlink and can make wifi calls. We love TT and will continue to enjoy their parks; I just hope this park addresses those very important issues.
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