Christiana
1 tháng ba, 2024
Sonder is one of the most beautiful hotels I’ve ever stayed in. The hotel rooms are spacious and clean, with a large kitchen including a fridge and stove, dining area and full queen bed and bathroom. The lighting and heat was adjustable which was perfect to accommodate the differing needs of our guests.
We had the loveliest front desk staff. They were so kind and helpful with providing directions, logging on to the wifi, and helping us navigate the hotel where needed.
When staying at the Sonder, I highly recommend downloading the app. You can easily connect to the hotel’s wifi, access the chat to ask any questions you may have (we had a lot) or make requests (like a microwave), and use the app to unlock your hotel room door. The app is an incredible touch.
A few hiccups or areas of improvement included:
A temporary breakdown of one of the hotel elevators — Although this did not negatively impact our stay and Sonder staff informed us of the breakdown immediately via email and while the elevators were fixed either later that day or the morning of the next day, it would have been helpful to receive an email notifying us that the elevator had been fixed.
Damages to luggage lockers — Some of the locker doors were off their hinges.
Lukewarm shower water — Hotter temperatures for the shower water would have made our shower experience top tier.
In all, Sonder - The Winfield is great. I recommend that you stay here if you have the chance!
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