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Tất cả đánh giá(114)
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Đánh giá tiêu cực(13)
Tài Khoản Khách
Phòng Đơn
Lưu trú vào May 2024
Một mình
5 đánh giá
3.2/5
Đăng tải vào Jun 2, 2024
No more than average.
Avoid booking the single room which is extremely small, very difficult to open my suitcase. Airless hallway always smells bad and very narrow to move.
Breakfast is just OK, that front lady there is very nice I liked her.
Finally I was declined by the restaurant as I didn't book, so I walked to Bailey's hotel to have my dinner which was awesome there.
I would not recommend this hotel to be honest.
Dịch
ItzkySmith
Phòng Tiêu Chuẩn
Lưu trú vào Apr 2023
Vợ chồng
20 đánh giá
4.0/5
Rất Tốt
Đăng tải vào May 4, 2023
We were initially put in a room that looked nothing like the one we booked. We were moved after requesting an alternative, but when we walked in it hadn’t been cleaned - there were crumbs on the seat and dresser, skid marks in the toilet, towels all over the floor, and the bedding was dirty. This was dealt with promptly and we were given complimentary breakfasts as an apology, however we were understandably somewhat disgruntled and expected a better standard when staying at a Radisson. The staff were very helpful and the breakfast was good but the rooms are outdated and given the experience we won’t be rushing back.
So many moths in the room! We couldn't have a breakfast on our last day because we had to leave very early, I asked manager if we can get voucher for a future stay in 3 days since it was paid but it was absolutely out of question. Never had that problem in other hotels.
Dịch
Norma
Lưu trú vào Mar 2024
Vợ chồng
3.0/5
Đăng tải vào Mar 27, 2024
Pros:
- Location: It is a few steps away from the Gloucester Road metro station, which has access to three different lines that take you to a lot of the major tourist spots in London, including the airport. There are plenty of museums, restaurants and shopping in the vicinity or just a few blocks away (10 min walk). Bus stop is nearby.
- Neighborhood: The architecture is fascinating. Hotel is on a busy street, but is still relatively calm.
- Room Service: The cleaning staff switched out the towels, did the bed and took out the trash everyday. Although, I’m not sure if the carpet was vacuumed frequently. The staff was also very nice the few times that I interacted with them. They reminded me about my ******* perks.
Cons:
- Conditions of the hotel: The outside was well-maintained. The first floor looked like it was recently remodeled. But, as soon as you step onto the other floors, you’ll notice how narrow the halls are and the uneven floors. When I got to my room, I immediately wanted to leave. It was the smallest room I had ever stayed in. The carpet had stains all over it. There was a huge gap between the floor and the bottom of the door, so you could hear everything going on in the hallway. The bed was super rigid, but the pillows were ultra soft. I could not sleep at all. The bathroom is also tiny. You need to use your key card to turn on the lights. One morning, around 5:30 am, the fire alarm (false alarm) went off for almost 20 mins.
Room was not that of 4-star hotel.
Dịch
Verified traveler
Lưu trú vào Mar 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào Mar 25, 2024
Good balance of price, location and amenities. Staff were kind and accommodating when I faced trouble of opening the suitcase lock and also flexible on check out times.
Dịch
Aimee-Rose
Lưu trú vào Mar 2024
Gia đình
3.0/5
Đăng tải vào Mar 25, 2024
The check-in at this hotel was excellent, the lady was extremely welcoming and friendly and couldn’t have done much more to make it a seamless experience.
Room was fine but honestly very average, have stayed in Radisson before and been much more blown away. Bathroom was small & shower more like a tap. Curtains didn’t close properly so light came in which was irritating, especially when trying to get back to sleep at 6am after the fire alarm wake up call. Decor is a bit dated and the bar is a bit lame for a hotel, I would personally expect a bit more options on the menu, especially alcohol free options as so many are opting for alcohol free now.
Hotel location is fantastic, serviced by plenty of tube stops, close to Albert hall, really clean area, short walk to the museums.
Fire alarm did go off at 5.30 due to another guests lack of responsibility, this absolutely can’t be helped so no complaints however - there was a gentleman frantically sorting the situation and his colleague who looked more inconvenienced by the concerned guests in his reception, he didn’t even acknowledge us when we first appeared. Didn’t bother to confirm it was a false alarm until prompted and just seemed irritated by us being worried. The Second Gentleman who was dealing with the room and investigating was however, fantastic and can’t thank him another. Check-out lady on reception was also very apologetic and very sweet.
Breakfast was actually great & personally would recommend booking!
Dịch
G
Lưu trú vào Mar 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào Mar 22, 2024
The hotel was clean and tidy. Staff were very friendly and always willing to help.
Beds were sooooo comfortable.