Mayflower Hotel

Very good location easy to get the underground into London central. Friendly staff.

Es gab kein Frühstück und es wurde nicht geputzt es ist nicht mal ein 3 Sterne Hotel

This is probably the worst hotel I have stayed in, and I’m kicking myself for not reading the reviews on here earlier. The hotel looks nothing like the pictures, and is very tired. We were woken up several times during the night to what sounded like rats or mice running around in the ceiling area which we reported. The room was in the basement and all that that implies - it was dark, dingy and depressing. There was mould in the bathroom area, the lift was out of order, the coffee machine was out of order, there was lots of noise either from other guests or due to the single glazed windows, and the whole place just seems very run down / not cared for. The one good comment I have is that the staff at the front desk were friendly. However, I would avoid at all costs.

Absolutely awful. Thankfully, we were only there for one night. The lift was out of action due to renovations, it would have been nice to have known this before booking. When we eventually made it up the 6 flights of stairs to the third floor we were greeted by a door we couldn't open; apparently some of the doors are "sticky" and in order to open them you have to jiggle the key whilst also jamming your shoulder into the door and lifting. Into the room and it was underwhelming to say the least. The whole room was grubby and in a state of disrepair. The paint on the window ledge was thick and chipped, the TV didn't work, nor did the radio; there were cut and exposed wires where plugs should have been. The mattress didn't fit on the bed and there was a cushion being used to fill the gap at the end of the bed. The wooden bed frame would have looked impressive if it was in a good state of repair. There was black mould throughout the room and especially bad in the shower and around the windows. The room smelt damp and mouldy and the window ledges were completely dripping with condensation by the morning. Every time you even thought about turning over the bed creaked and sounded like it was about to collapse. There was no hot water for the duration of our stay and when reported to reception was effectively told there's nothing they could do and we should complain to Booking to get a refund. We decided to take a chance on this hotel as from the pictures online it looked like it had a little bit of charm and character; we'd have been better off staying in any of the neighbouring hotels for a similar price or even a chain hotel down the road. Save your money and book somewhere else.

Bad experience. The hotel should have been temporarily closed at that time while doing a renovation. The was a sign it reads something like this "do not use the water to brush your teeth because it maybe contaminated". So we ended up not taking the shower because we don't want to risk ourselves to take shower, wash our hair, faces, etc to being infected with contaminated water. The light was not well lid enough because several light bulbs were burn out. TV was not working because a cable was broken. The elevator was not working because of the renovation is being in progress. Fortunately the room is fairly clean so we slept okay at that night. Luckily we booked the room only for one night. The next morning we have to leave to Southampton to board for a cruise.

Worst experience ever !!! You pay nearly 200 £ for a sh…. room, close to the subway station , listening all night the trains stopping every 10 minutes, with the painting falling all over its walls and a tinny bathroom smelling like crap; this is what you get when you book a room at Mayflower Hotel 26-28 Trebovir road. On top of this you’ll have to listen during all the f… night a water pump … imposible to sleep all night while the reception desk says he can’t do anything… And forget about wifi because it’s not working… 200 £ for a dirty , uncomfortable and lousy hole that Mayflower Hotel dares to call a room !!! NEVER AGAIN !!!

I saw some bad reviews and was concerned. I think those reviewers thought they were staying in the Mayfair not the Mayflower. The basement room was clean and nicely renovated. No sound issues from the subway station which is three minutes away and which serves two major lines to the downtown. The bathroom was spotless. The staff were very courteous. I struggle with duvets. All or nothing and too hot but they are a fixture in Europe. When I asked for an extra sheet they sent me an extra clean sheet every day for the remainder of our ten day stay. We had a great experience.

I’m not sure if we got one of their worst rooms, since it looks nothing like the pictures here… creaky floors, wooden panels screwed in half way, really small staircase leading up to the room, lift doesn’t work btw so you will slog your luggage up 3-4 levels of stairs. No help provided either… you’re on your own. The hairdryer didn’t work, and it looks burnt (picture attached), the “bar” was a couple of sofas and no alcohol on site just a small half broken water cooler. Honestly not worth it. the only good thing is the location, it’s walking distance 1-2 minute to Earl’s Court on the district line. 2/10 overall.

Quite frankly one of the worst hotels I have ever stayed in. I booked this hotel through an agent for around £200 for one night for when my finace and I attended a concert in London. This hotel is shockingly bad... where do I start? Photos are misleading... they look alright on their and other sites but our hotel room looked like the storage cupboard of a downtrodden chinese restaurant. When we arrived we were told the lift was broken and our room was on the top floor (about 8 flights of uneven stairs). The shower did not get hot at all so was stone cold. And the hotel is listed as having parking.... IT DOES NOT HAVE PARKING!!! Parking was a necessity to me and I would not have booked this if they hadn't falsely advertised it as having this amenity! What makes matters worse is I mentioned all this on check out and was told to contact the booking agent and when I did so the booking agent said the hotel denied the hotel ever had such feedback on checkout! The hotel also denied the lift not working and denied that they advertise as having parking even when I sent screen shotted evidence of where they do!! The booking agent asked for picture evidence to back up my complaint... how one can photographically document my car not in a car park and a cold shower is beyond me! They probably wanted video of my fiance out of breath up the steep unstable stairs too but as a gentleman I didn't take one sadly! Don't stay here... it's terrible, expensive and the management are liars!