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Tài Khoản Khách
Lưu trú vào พ.ย. 2023
Gia đình
27 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 ธ.ค. 2023
this hotel is very nice and beautiful!and the location is convenient for me to visit.
I’ve just stayed for 2 nights for the celebration of my partner’s Birthday.
I usually don’t bother leaving reviews but I am absolutely blown away by the level of fantastic service we received!
Where do I begin?! Firstly, a BIG thank you to Carla. Carla is both a receptionist and a singer and what a beautiful voice she has - she took the liberty to sing to my partner on the morning of her Birthday and gave her a hug which I felt was a very kind personal touch. Thank you so much for everything you did to make our stay special Carla! :)
All the staff members are incredibly welcoming, friendly, inviting and nothing is too much for them. I have genuinely never experienced such great service.
The hotel itself is beautiful and frankly is a destination within itself - it’s an old palace with stately rooms which are beautifully decorated.
Breakfast was included in the stay, both mornings this was incredibly fresh and consisted of a very wide variety of Portuguese pastries, cooked items, fresh fruit, yoghurt, fruit juices and tea.
The Spa includes a one hour session every day for guests which can be booked at reception. It’s very intimate and consists of a heated pool/hybrid jacuzzi, steam room and sauna. The member of staff we had provided us with a glass of sparkling wine and was incredibly friendly - sadly I didn’t catch her name but a big thank you to her.
Overall we had the best time! Thank you so so much! 😊
Dịch
Jing
Lưu trú vào ก.พ. 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 27 ก.พ. 2024
We enjoyed staying here for three nights. All of the staff were genuinely very friendly and reachable. We enjoyed the variety of the breakfast too, especially loved the tropical fresh fruits. The rooms were a bit small but not a big issue as we don’t spend all the time in the room and not sure if all rooms has this problem but there was a weird smell (likely from poor ventilation from a restaurant beside?). Everything was very clean. Overall cozy hotel and staff.
Dịch
Nathalie
Lưu trú vào ก.พ. 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 26 ก.พ. 2024
Lovely stay, the staff is helpful and sweet, the place is gorgeous and centrally located…breakfast is served every morning accompanied by a live pianist and violinist, so special.
Dịch
James
Lưu trú vào ก.พ. 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 24 ก.พ. 2024
Where do I start. This stay was phenomenal in just about every category for us. We flew in early so arrived around 10am to have them store our bags until check-in. Not only were they happy to do that, but also invited in for breakfast and coffee! The breakfasts here are just one of the many highlights, it’s spread out over 3 rooms with plenty of options for even the most finicky eaters. Our room was on the 3rd floor and featured a clawfoot tub and a wonderful view of the water and town. You can schedule a time slot for their Roman bath house and have it to yourselves each day, they even served us sparkling wine while we were in there. In the adjoining wine bar they have complimentary wine from 3 different regions of Portugal. We also did their Fado night and the performance was amazing and the setting intimate. Feel like I can go on and on, bottom line is this place is an experience. One we hope to repeat someday!
Dịch
Debbie
Lưu trú vào ก.พ. 2024
Bạn bè
5.0/5
Nổi Bật
Đăng tải vào 23 ก.พ. 2024
We preferred our original room. The second twin room was small.
Lost my ice gel pack in the move but I know you did everything to try to locate it and still are.
The breakfast buffet was absolutely incredible..loved the spa, the outside garden area. You have a wonderfully unique hotel, and we loved everything about it!
Dịch
Maria Cristina
Lưu trú vào ก.พ. 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 21 ก.พ. 2024
Clean and well maintained with lots of common area to relax specially after a long day of sightseeing. Makes us not want to leave the hotel. Always feels refresh in the morning. Not to mention good breakfast that’s included. Staff are very friendly and always willing to help.
Dịch
Thomas
Lưu trú vào ก.พ. 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 19 ก.พ. 2024
Where do I begin! From the moment we arrived we were made to feel very welcome. Each and every member of staff was incredible, everyone smiled and chatted and it’s made our trip so memorable. We decided to stay there to celebrate our 18th wedding anniversary and were pleasantly surprised when our room was upgraded to a room straight out of a fairytale. On our last day after checking out we dropped into the hotel a couple of times as we had a few hours before our flight back home and were treated no differently and were made to feel completely at all. Special thanks to Carla who was ever so bubbly and chatty and showed us round the hotel and again helped us when we needed bits for a tattoo we had just had done. Hats off to all the staff here including the lovely Bruno who does the transfers to and from the hotel. Will we stay here again? No questions asked it’s a resounding yes.
Dịch
Chantale
Lưu trú vào ก.พ. 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 14 ก.พ. 2024
Simply amazing.
Great location, 3 minutes to the metro.
20 minutes to the harbour and all down hill.
Staff are very friendly and accomidating.
Everyone speaks English
Wonderful breakfast with music.
Dịch
Deb
Lưu trú vào ก.พ. 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 13 ก.พ. 2024
We booked our last night in Lisbon at Palacio das Especiarias and what a special stay it was. We were greeted by extremely helpful staff at the door dressed in period attire. After an evening walking about in the pouring rain, we were able to relax and dry out by the fireplace in the sitting room. There is such attention to detail in all the rooms. Our room was attached to a small courtyard which was so charming! We had a delicious breakfast which was served over 3 different dining areas. Tea, fruit and pastries were always availabe to snack on. It was honestly the best hotel I have ever stayed in, in all my travels.
Dịch
GABRIEL
Lưu trú vào ก.พ. 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 12 ก.พ. 2024
The hotel is beautiful, charming and lovely. The room has character. Plenty of common areas to read a book, hang out, and enjoy the hotel.
The personnel is kind, charming, attentive, helpful, and extremely friendly.
This is the type of hotel I would return when visiting Lisbon.