Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.4
Trang thiết bị4.3
Dịch vụ4.6
Vệ sinh4.4
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(321)
Đánh giá tích cực(294)
Đánh giá có ảnh/video(139)
Vị trí tuyệt vời(52)
Vị trí thuận tiện(50)
Phong cảnh tuyệt vời(44)
Nhân viên quầy lễ tân thân thiện(39)
Môi trường cổ điển(38)
Bữa sáng ngon(24)
Nhiều muỗi quá(7)
Có phòng cho các gia đình(5)
Đánh giá tiêu cực(27)
Người Dùng Ẩn Danh
Phòng 2 giường cao cấp
Lưu trú vào thg 11, 2024
Vợ chồng
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 11, 2024
This hotel is strategically located near west entrance so we only need to walk for 100m with our luggage without the need to climb any staircase. The hotel owner is so helpful and friendly, she even gave us free upgrade to room with Miao Zai perfect view. The free breakfast(mi xian) is very yummy too.
Dịch
Andi Sutrisno
Phòng 2 giường cao cấp
Lưu trú vào thg 3, 2024
Vợ chồng
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 3, 2024
The location is easy to reach and near the electric car shuttle service to go back and forth into the Miao Village. The breakfast fits us well: noodle, bun and egg, also soya bean as the drink. Ms. Jin Hai Yen helped us a lot from picking us up from the west gate to the homestay and gave direction and a lot of information although we have language barrier as we can not speak Chinese language. Their room is clean and bedsheets are also clean. We certainly would come back to stay there if we ever visit the place again in the future.
Dịch
Phản Hồi Từ Khách Sạn: 酒店回覆內容:入住即享【旅拍代金券200元】【管家貼心服務】【時令水果】【餐廳食用早餐】【苗寨旅遊攻略】親,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷,滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Fei Xien Chang
Phòng 2 giường cao cấp
Lưu trú vào thg 5, 2024
Một mình
14 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 21 thg 5, 2024
As I did not have the wetchat , the receptionist meet me nearby the drop off point after entering the main entrance after ticketing.
She gave me a free upgrade to compensate the free gift wine which out of stock.
The room is huge and bright.Very near to the observation deck and convenience to go the main paddy field from hotel.
Hotel is under renovation,a little noisy and dusty.Room insulation and WiFi is weak.
However the receptionist is helpful.
Dịch
Phản Hồi Từ Khách Sạn: 您好!感謝親的評價~我們小管家盡心為每一位客人提供細緻周到的服務,我們用心在做,讓您在城市裡疲憊的身心得到適當的放鬆和解脱!期待您的再次光臨!
Phản Hồi Từ Khách Sạn: 您好!感謝親的評價~我們小管家盡心為每一位客人提供細緻周到的服務,我們用心在做,讓您在城市裡疲憊的身心得到適當的放鬆和解脱!期待您的再次光臨
Fig5
Mountain-view Double Room (With balcony)
Lưu trú vào thg 7, 2024
Gia đình
4 đánh giá
1.5/5
Đăng tải vào 25 thg 7, 2024
我們不建議住在這家酒店。它唯一的優點是位置,因為它就在入口旁邊,但為了少走一點路而和蟑螂一起睡覺是不值得的。
我們下午到達那裡。他們給了我們一個很臟的房間(看起來根本沒有打掃過),裏面還有以前客人用過的用品。最重要的是,無線網絡不能用,沒有洗髮水或毛巾等用品,窗户也不能完全關閉。這家酒店位於山邊,如果不考慮這一點,它可能會導致很多昆蟲問題,你會在幾行中讀到。
在向接待處説了這些之後,他們把我們換到了另一個房間。那也不乾淨。我們回來睡覺,但根本睡不着。接待處的人和我們隔壁房間裏的幾個朋友喝酒,發出很大的聲音。但最糟糕的是,一衹蟑螂出現了。 酒店的解決方案是在前台噴灑殺蟲劑。
晚上,幾衹像照片中那樣的蟑螂不知從哪裡冒出來,甚至出現在床上。他們沒有給我們換房間的選擇,而是讓這種情況正常化,可能是因為其他房間也像我們的一樣被蟑螂侵擾。
還要提到的是熱水壞了,酒店説這是因為其他客人都用完了,需要時間補充。淋浴排水管也壞了,所以浴室完全被水淹沒了。
畢竟,即使我們與 Trip 交談,他們也聯繫了酒店,酒店也拒絕賠償我們。
需要澄清的是,這不是一次便宜的住宿。我們帶着很大的期待預訂了這家酒店,一晚花了近 800 元人民幣(100 歐元)。顯然,這完全不值得。以我們付款的價格來説,這可能是我們旅行中最糟糕的經歷。如果你很看重錢和可接受的衞生條件,那就找其他地方住吧。
--------------------------
We don't recommend staying at this hotel. The only good thing it has is the location, as it is next to the entrance, but it's not worth sleeping with cockroaches just to walk a little bit less.
We arrived there during the afternoon. They gave us a room that was dirty (it looked like it hadn't been cleaned at all) and with used utilities from previous guests. On top of that, the wifi was not working, there were no utilities like shampoo or towels and the window wouldn't close entirely. The hotel is located next to the mountains, and if this is not taken into account it can lead to a lot of insect problems as you will read in a few lines.
After saying that to the reception, they moved us to another room. It was not clean either. We came back to sleep, but we couldn't sleep at all. The guy from the reception was having a drink night with some friends in the room next to us, making a lot of noises. But the worst part came when a cockroach appeared. The hotel's solution to it was a bug spray that they had at the reception.
During the night, several cockroaches like the one in the photo were coming out of nowhere, appearing even on top of the bed. They didn't gave us the option of changing rooms and normalized the situation, probably because the other rooms were as infestated as ours.
Mention also that the hot water didn't work and the hotel said that happened because other guests used all of it and it needed time to recharge. The shower drain didn't work either, so the bathroom was completely flooded.
After all, the hotel refused to compensate us even when we spoke to Trip and they contacted it.
Just to clarify, it was not a cheap stay. We booked it with a lot of anticipation and we paid near 800 RMB (100 euros) for a single night. Obviously, it was totally not worth it. Probably the worst experience of our lives while travelling for the price we paid. Look for another place to stay if you value your money and acceptable higienic conditions.
Dịch
Phản Hồi Từ Khách Sạn: 親愛的家人,非常抱歉給您帶來不好的入住體驗,沒能照顧好您,雲亭非常內疚,我代表酒店全體夥伴,真誠的向您致歉!雲亭希望每位朋友都能在西江千户以及雲亭住得開心和滿意,這是客棧一直堅持不懈追求的目標。因我們的安排不得當,再次表示歉意。不管怎麼樣,因為我們的工作失誤,影響了您出行的心情,我們自身檢討,我們也會在這一塊做出一些努力和改變,非常感謝您寶貴的意見反饋,正是有您的意見,頓然醒悟原來我們還有做的不足和需要改進的地方,我們才會有機會越來越好,期待您再次回來,徹底的清空您心裏這次的遺憾,雲亭等着你,一定要來哦!待到他日君歸來,把酒暢飲賞簇花