Các đánh giá AC Hotel Gran Canaria

Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.