Các khách sạn ở gần Trung tâm mua sắm Pier Park, Panama City Beach

The hotel front desk agent tried to charge me twice for the hotel service fee. I booked through trip.com and had already paid for the hotel service fee which is $98 for 2 nights. After showing them the itemized receipt, they said it is the 3rd party service fee, not the hotel service fee. I told them I’m not paying another service fee. I’m glad I did not have to pay twice, but it was kind of ruin my day. Now there is another extra charge on my credit card placed by the hotel. I am in the process of disputing with my credit card. Overall, I like the place, but not the way they tried to charge for all these hidden or bogus fees. Note: the hotel is already expensive…

We LOVE the Driftwood! It’s an easy walk to the Margaritaville strip, always clean and friendly front desk. Only issue was the cleaning staff (which we have never had an issue with) was a little over top on trying to get our rooms cleaned on check out day and ruined our last couple of hours visit with our children and grandchild. I can appreciate your wanting to get the job done but not at the expense of kicking the customer out of their rooms.

First of all, there were extra fees involved beyond the full trip. Com price which was supposed to include all fees. The explanation was that using trip.com causes this which you find out when you arrive. There is a sign at the front desk explaining it and is only around $20 with tax but would have  been nice to know about when I was comparing hotel options.  As for the room, it is older, but was clean. The ocean front view was great as is being next to the beach and they have a nice pool and hot tub area. The breakfast option was not awesome. For myself, I would look for other options next time

Khách sạn là một khách sạn cũ và một chút đã được cập nhật. Không có thang máy. Các phòng nhỏ và phòng tắm rất nhỏ. Nhà vệ sinh là loại bạn sẽ tìm thấy trong các doanh nghiệp không phải ở khách sạn và họ xả nước rất khó; họ rất ồn. Các nút nước lạnh trên bồn tắm khó thay. Tôi sợ sẽ rơi rồi rồi. Ngoài ra thì thực sự không có tủ trong phòng tắm để đặt gì. Có các nút để treo đồ nhưng không có tủ. Có tóc trong bồn tắm và trên bước chân bồn tắm. Các phòng chỉ được ít nhất dọn dẹp vô cùng. Phía sáng là check out là 11 thay vì 10, đó là một món quà. Ngoài ra, mặc dù khách sạn đã kín, chúng tôi đã có bãi đậu xe tốt và họ đã có máy đá. Tuy nhiên, tôi chỉ sẽ ở lại đây một lần nữa là nơi nghỉ ngơi cuối cùng. Do căn phòng nhỏ và kích thước của phòng tắm.

Ian went above and beyond for us!! He and the rest of the staff were friendly, inviting and very courteous. We defiantly recommend staying here! Nothing was overlooked on our stay! Perfect! 🌟

Laundry machines were all broken except for one of 5 washers. 4 dryers all broken and clearly they are not buying new ones. They don’t clean daily or take out trash so it piles up in your room unless you happen to see them near your room, then they are very helpful. The people working are all very nice. They just need better owners and management. They want to do better. Beds were very comfortable. Big suite rooms.

Our first time using Trip.com Great experience- hotel was super clean, exactly as described and would stay again.