Các khách sạn ở gần Trung tâm mua sắm Tunjungan, Genteng

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!

Best part of the hotel is their staffs. All are friendly and try their best to help. All good except AC is inconsistent. It turns off middle of the night. Also water pressure is low. Breakfast is reasonable. Other than that, all good.

I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure! I found nice squirrel to live in the tree nearby

Booked the hotel for one night as a stop over place when arriving in Indonesia. I arrived by taxi, and the next day caught the train. I chose this hotel due to the location near the train station. It was easy for me to walk to the train station, though the traffic is very busy and not always stable footpaths - it was ok for me as I had a backpack though would not be very walkable for someone with bigger luggage. I stayed again for one night when returning by train, then flying out of the country. Hotel was nice, staff friendly. On my first night I arrived late in the evening and was able to get vegetarian food from room service. On my 2nd night I ate out in the shopping mall that is located next to the hotel. The room is clean and comfortable. I appreciated the fact that there was a bath tub. Also, I liked that there were no plastic bottles of water; each room has a jug and you get water from the dispenser in the corridor. I did not have time to try out the swimming pool. The restaurant has a morning breakfast buffet with a selection of Asian and Western style food options, including having some items made to order...you can fill up for the day.

Good experience staying in Varna Culture. Facilities and services are excellent. Will repeat to stay here when in Surabaya

Dịch vụ là tuyệt vời, họ tốt bụng, lịch sự và hữu ích. Cười không bao giờ bỏ mặt của họ và họ luôn cố gắng giúp đỡ nhanh chóng. Bữa sáng rất tuyệt, ngon, và sự lựa chọn càng tuyệt vời hơn, họ có rất nhiều loại thức ăn Indonesia. Phòng có kích thước tuyệt vời, sàn được quét rõ ràng, phòng tắm sạch sẽ, tiện nghi đầy đủ ( mang theo máy sấy tóc bcs cái họ có không tuyệt vời như vậy). Nhưng thất vọng với các bạn dọn dẹp, mình dùng cái gạo và kính ngày 1 và họ còn không phiền dọn dẹp, chỉ đặt ở điểm bình thường. Mình cố ”nói” lại vào ngày hôm sau mà họ vẫn chưa dọn gì 🥲🥲

Was a small room with the essentials you need for a night or two. Location was good and near most places.

Staff was friendly and the location is central. But the bathroom was smaller than on the pictures, tv had problems and the AC always blown cold air even when it was on 30 degrees. Asked for room change twice, they don’t allowed it