Sudamala Resort, Komodo, Labuan Bajo

Các đánh giá Sudamala Resort, Komodo, Labuan Bajo

Sudamala Resort, Komodo, Labuan Bajo

Jl. Pantai Pede Km.3, Gorontalo, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86754, IndonesiaXem thông tin khách sạn
Sudamala Resort, Komodo, Labuan Bajo
Sudamala Resort, Komodo, Labuan BajoSudamala Resort, Komodo, Labuan BajoSudamala Resort, Komodo, Labuan Bajo
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Đánh giá của khách

4.6/5
Tuyệt Vời
143 đánh giá
Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.6
Dịch vụ4.5
Vệ sinh4.6
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Tất cả đánh giá(143)
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Đánh giá tiêu cực(8)
Tài Khoản Khách
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 1, 2025
Beautiful resort, great location and excellent staff. The room was large, clean, quiet and the bed was really comfortable. The staff were exceptionally good & while there are many resorts to choose from, we will stay again due to the staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind feedback. We are so glad you enjoyed your stay with us and appreciated our beautiful resort, its comfortable rooms, peaceful atmosphere, location, and excellent staff. It's heartwarming to hear that our team holds a special place in your heart, and we are happy that this is what will bring you back again.We look forward to welcoming you back to Sudamala Resort, Komodo, for another fantastic experience in the future.Warm regards,Stephan WinklerCluster General Manager
Tài Khoản Khách
Villa biệt thự 1 phòng ngủ Manggarai với bể bơi riêng
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2024
The place was great and affordable for a family getaway. The pool in our room was adequate sized and clean. Be ready for lots of mosquitoes. But the hotel was kind enough to provide us with aerosol sprays. Shower area was great but there were some stains on the WC lid cover. The food could be improved alot. It was subpar. Otherwise staff were very helpful and even prepared a breakfast pack for us before we went on our excursion to komodo island. Food 2/5.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you found our resort great and affordable for a family getaway and that you enjoyed the pool in your room. We appreciate your understanding about the mosquitoes, as it can be challenging for us being in a tropical area, and we are happy to know that the team's provision of aerosol sprays was helpful. We regret to hear about the stains on the WC lid cover and the food not meeting your expectations. Your comments will be shared with the team to help us improve. On a positive note, we are pleased that our team could assist you with the breakfast box for your excursion to Komodo Island.We hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, and provide an even better experience next time.Warm regards,Stephan WinklerCluster General Manager
Tài Khoản Khách
Suite Nhìn Ra Vườn(inerie)
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 12, 2024
Absolutely perfect stay in Labuan. Well attended, beatiful garden and perfect setting. Staf was always available and took notice of everything.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind review. We are very happy to hear that your stay was perfect and that you enjoyed our beautiful garden and setting. We truly appreciate your kind words about our attentive staff. Guest satisfaction is our top priority, and we strive to provide excellent service for all our guests to ensure they have a memorable experience.We look forward to welcoming you back for another amazing stay at Sudamala Resort, Komodo, in the future.Warm regards,Stephan WinklerCluster General Manager
Vinceeyeoh
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 30 thg 10, 2024
Location, room and cleanliness was all good. Just a little disappointed in the services and attitude we received.
Dịch
Phản Hồi Từ Khách Sạn: Dear Vinceeyeoh,Thank you for sharing your experience. We are glad to hear that you enjoyed our location, room, and cleanliness of the resort. However, we sincerely apologize for the disappointment you experienced with the service and attitude during your stay. This is certainly not the experience we aim to provide, and we will address your concerns with our team to ensure better service in the future. We truly appreciate your feedback and hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, for a more enjoyable experience in the future.Warm regards,Stephan WinklerCluster General Manager
Greeno Sia
Suite Nhìn Ra Vườn(inerie)
Lưu trú vào thg 9, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 10, 2024
Heaven retreats is here the Komodo Labuan bajo best 5 star resort stayvacay
Dịch
Phản Hồi Từ Khách Sạn: Dear Greeno Sia,Thank you for your kind review. We are pleased to hear that you consider our resort to be the best 5-star resort in Labuan Bajo for a perfect staycation. We truly appreciate your kind words and look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable experience in the future.Warm regards,Stephan WinklerCluster General Manager
Afiq98
Phòng Suite Tầm nhìn toàn cảnh Larantuka
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
Happy to stay in this hotel , friendly staff!! And they also provide free shuttles to the airport
Dịch
Phản Hồi Từ Khách Sạn: Dear Afiq98,Thank you for your kind review. We are glad you had a wonderful stay, enjoyed our daily complimentary shuttle service, and found our team friendly. We aim to make our guests feel at home, even when far from home, and it's heartwarming to know that you appreciated our efforts in providing excellent service.We look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable stay in the future.Warm regards,Stephan WinklerCluster General Manager
凱莉萌愛旅遊
Villa biệt thự 1 phòng ngủ Manggarai với bể bơi riêng
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 8, 2024
Nice place and the service is good. Definitely will visit next time.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind review. We are glad to hear that you enjoyed your stay and appreciated the service. Our team is dedicated to providing excellent service and ensuring that our guests feel at home, so we are glad that our efforts have made a positive impact.We look forward to welcoming you back to Sudamala Resort, Komodo, for another wonderful visit in the future.Warm regards,Stephan WinklerCluster General Manager
clumsyEA
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 6, 2024
Gia đình
41 đánh giá
3.2/5
Đăng tải vào 28 thg 8, 2024
The pool looks fine. The private beach is nice in the evening with red sky. The rooms are old style but the size is spacious. The hotel offers free kayaking ad the breakfast looks okay as well.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear ClumsyEA,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay, particularly the pool, the private beach with its beautiful evening skies, the spacious rooms, and the breakfast. It’s also great to know that you had the opportunity to enjoy kayaking, one of our guests' favorite activities.We look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable stay in the future.Warm regards,Stephan WinklerCluster General Manager
Tommy
Phòng Suite Tầm nhìn toàn cảnh Larantuka
Lưu trú vào thg 2, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 1 thg 4, 2024
The hotel is clean and serene. Even though it is slightly out of the major town, it provides calmness and serenity. Staff and helpful and friendly.
Dịch
6/14
Marleen1984
Suite Nhìn Ra Vườn(inerie)
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
25 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 3 thg 5, 2024
The resort is super nice. They have a direct acces to the beach and organize different activities like Yoga. They also have a dive center and offer different tours. The food is good although the first evening buffet was expensive. For the evening I would recommend to go to the harbour and eat there. Be aware that grab car is not working. Grab motorbike is, but not every driver brings a helmet. The hotel transfers are expensive and the taxis seem to be organised in one big group that sets the prices.
Dịch
Jin Chong
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
75 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 28 thg 11, 2024
Feel most welcome by the resort staffs,room is comfortable, beautiful gardening
Dịch
Phản Hồi Từ Khách Sạn: Dear Jin Chong,Thank you for your kind feedback. We are happy to hear that you felt warmly welcomed by our staff and enjoyed the comfort of your room. We are also glad you appreciated our beautiful gardens. We hope our peaceful surroundings added to your experience, making your holiday even more enjoyable.We look forward to welcoming you back to Sudamala Resort, Komodo, for another great stay in the future.Warm regards,Stephan WinklerCluster General Manager
WRL
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 8, 2024
Vợ chồng
24 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 25 thg 9, 2024
perfect hotel slightly out of the city center for a comfortable and quiet stay away from the crowds. staff were extremely friendly and goes the extra mile to help us with any queries. rooms were clean and beautiful.
Dịch
Phản Hồi Từ Khách Sạn: Dear WRL,Thank you for your kind review. We are happy to hear that you enjoyed your stay at our resort and appreciated our comfortable rooms and peaceful location away from the crowds. It’s wonderful to know that our team’s friendly service and willingness to go the extra mile enhanced your experience.We look forward to welcoming you back to Sudamala Resort, Komodo, for another relaxing stay in the future.Warm regards,Stephan WinklerCluster General Manager
Grantr
Villa biệt thự 1 phòng ngủ Manggarai với bể bơi riêng
Lưu trú vào thg 2, 2024
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 17 thg 3, 2024
What I liked: - A beautiful resort with lovely grounds, a stunning pool which overlooks the beach and the ocean, swim up bar in the pool. Total island vibes - we stayed in a Manggarai Villa which is spacious, beautifully designed with indoor/outdoor bathroom (you can lay in the bath at night and look up at the stars) and is beautifully furnished. The room was spotlessly clean as was the private pool in the villa - all of the staff in the resort are sweet, hard working and so helpful. Hendra the Front Office Manager is a total asset to the resort - the food in the restaurant is very nice. The included breakfast is fantastic and includes unlimited proper coffees, fresh juices and smoothies. What I didn’t like: - price of the seafood BBQ is crazy (see photo) with jumbo prawns at IDR 295,400 per 100 grams or IDR 2.95 million per kg (around AUD $300). Price includes salads and desserts however the salad selection is simple and the dessert includes 2 types of simple cake and a local dessert. Drinks are not included. This is without a doubt the worst value I’ve seen in Indonesia and is an absolute rort. I won’t stay at any Sudamala Resort again because of this - booked a Komodo island day trip through an Aqura Dive School staff member who approached me at the cafe. He said there 4 people booked for tour next day and 2 more needed. Asked for my room number and said he’d come in 30 minutes and let me know what was happening with the tour. Left the villa gate open and waited 45 mins and he never came. We were never officially informed that our tour wasn’t happening - Komodo island tour isn’t well promoted by resort. Their tour costs IDR 2 million but is for resort guests only and takes min of 6 and max of 12 guests. Local tours charging IDR 1.2 million take 15 to 35 guests. Resort tour departs at 7:30am but local tours pick up at 5:45am so local tours seem like a longer day. This is not correct. Both tours leave the dock at 8am - Sudamala tour goes straight from resort to dock whereas local tours pick up at every hotel along the way. Group size and departure time not well explained by hotel which is a missed opportunity for them. They’d get a lot more guest bookings if they explained this well.
Dịch
Ingrid Reisinger
Phòng Suite Deluxe(kelimutu)
Lưu trú vào thg 1, 2024
Vợ chồng
45 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2024
Very comfortable and well maintained beach side hotel 10min away from the center of Labuan Bajo. Beautiful green plants and the beach is right in front of the restaurant. Food is also very good. Recommended!
Dịch
sv11
Phòng Suite Tầm nhìn toàn cảnh Larantuka
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 7, 2024
The hotel was and facilities were great. Breathtaking views. Staff was friendly and very helpful.
Dịch