Các đánh giá Elite Luxury Suite & Spa

I recommend this place to anyone who want to be relax and have fun. This place is amazing and beautiful. The host is very friendly and respond to email very quickly. I have so much fun with my family of 7.

Staff were okay room is nothing like the picture looks like something out of the Adams family the jazcuzzi I tried to use smelt of sewage once the water came out

Amazing place with nice view, very good breakfast, helpful staff!

Otel olanakları ve hizmet açısından oldukça güzel . Odamız özenle düzenlenmişti .

I liked everything, I was settled earlier with a check in what was on their website, there was a large room with a large balcony, I would like to thank the woman at the front desk and a young man named Can, they were always helpful and very polite!Thank you very much!!!

Super rooftop pool and deck area. Great superking double bed. Clean beach and pool towels available for free everyday. Buffet breakfast with Turkish theme, no full English here but perfectly fine for our taste. Staff friendly and welcoming. Rooms cleaned everyday with bed linen change every other day. Aircon fast and efficient. Konakli is about 10kms from Alanya. We hired a car, hotel transport, taxis, excursion buses available but we prefer independence of our own transport. Very happy to recommend hotel.

The waiters and the chef were very kind to us. But honestly we didn’t enjoy the food because it was often cold. They actually told us that the soft drinks are included with the food but we actually paid 2€ for a coca cola. Music could have been a little bit louder.

This was my first holiday in a while, and I loved every bit and most of all this luxurious hotel. The hotel met expectations and beyond. We were firstly greeted by the friendly reception staff. We were taken to our suite which was absolutely amazing. We had seaview and woke up to a beautiful view. For breakfast there is a wide variety, hot and cold, full continental, the restaurant food was quality we ate here very often for dinner (very good prices, food & drinks). Nothing was too hard for the restaurant staff always available and topping up our drinks. Surprisingly, the hotel offers cheap excursions, value for money. There is a shuttle to the private beach which is also convenient. Whenever I go to Turkey this is where I will stay and can't wait to go back. My go to when I want to fully relax and unwind.

This hotel is beautiful and we were staying in a nice suite 405, it had a gorgeous big Jacuzzi tub and Sauna (We didn't need a sauna in July, just had to sit outside) There are 3 pools, one indoor, the main outdoor pool, and a smaller pool with slides. It's located high on a hill which means that the views are amazing. The reception staff were truly lovely, especially a brown-haired lady that couldn't do enough. We also had a very nice Waiter called Pedra who did his best to speak English to us and really looked after us on our stay. There are some cats that stray in looking for food which made my son's holiday. The hotel also provides a shuttle to and from the beach daily and there's dedicated seating for hotel guests on the beach. Some improvement points on this hotel, the pools are not ideal for smaller children, while there is a small paddling pool for the real smallies my 5 year old was struggling to play comfortably in the pools as the main pool only has a very short shallow end and he couldn't stand at all in the pool with slides which meant that he had to be held at all times in the water and couldn't play. Also I was expecting a kids club, games room and ice skating, all of which were closed for the full duration of our 2 week stay, this meant that there was very little for him aside from the pool. There is no place to buy snacks such as fruit, crisps, chocolate or anything for pool activities like floats snorkles etc. There is a market at the bottom of the hill where you can buy all of these things however, the hill is EXTREMELY steep and torture to walk up in the heat. I did find out on our last night that if you go to a diff gate you can ring for someone to collect you from the driveway. There's no bar area to sit and relax in in the evenings but again you can go into town quite easily. I didn't to experience the spa as I was traveling alone with my 5yr old but it did look amazing. Overall I'd recommend it to couples and older children but not so much for young children.

The floor was a bit dirty, the other stuff on good condition.

Pros: Clean room Comfortable bed Cons: Reception does not give warm welcome, not even a smile. Called and said bed sheets were wet, not dried enough. They said this is normal and they don’t have anymore. Had to take the damp comforter off the bed to let it and the sheets dry for a couple hours before laying on the bed for a nap after a long drive. Spa personnel were nice, but was cold like they don’t want to turn on the heat. Plus, we made an appointment and was delayed 30 minutes for massage. Restaurant was very bad and food was subpar. Buffet was very basic and overpriced for what it was. Ordered off the menu, pictures much better than the food. Had to send back French fries, cold mixed with hot, like they were trying not to throw out old ones. Had to send back bread because it had mold on it. Went to pay and they said their credit card machine was broke for the last 3 days, they wouldn’t go to another part of the hotel to get another, so I had to pay cash. Just paid with credit card at the spa an hour earlier. Again, customer isn’t important. I have lived in Turkey for the last 10 years and my wife is Turkish. We travel a lot and this one night stay was very disappointing. We will not stay here again.

Babam ile geldiğimiz bu otelde güzel bir tatil geçirdik. Tüm personel yardımsever ve güleryüzlü. En ufak bir isteğinizi bile belirtmeniz yeterli size yardımcı olacaklar. Otelde iddialı bir yönetim tarzı var takır takır işleyen bir hizmet anlayışı. Odalar tamamen yeni dizayn. Gerçekten güzel sakin huzurlu bir tatil isteyenler gelebilir.

We was in the hotel in the end of the October for one week. Hotel is really nice and frame for really quality 5 star hotel is there. It's clean and workers are friendly, but well it don’t work like a 5 star hotel at all. One nice lady speaks fluent english in the reception and few other people speaks english, the rest cannot communicate with you, they can take the orders in the restaurant but no matter what u ask they don’t understand. It makes things bit difficult but we could live with that. But when u ask some food for example from the buffet many they don’t understand / listen what you say, they start to put food on your blade immediately and then u get wrong food, wrong amounts etc. They should listen your order fully, before turning their back and starting to put food on your blade. They never write down orders, so many times they come back to you to ask what was the order.. Few times they even forgot the orders totally, especially if u ask basic thing like water. in the pool area many days nobody came to take orders. Some days there was person to take orders. Usually in 5 star hotels, or even 3-4 star things are setup similarly every time you order something. Well in one week time we got coffee in 7 different kind of glasses/cups, in same breakfast it could be 3 different kind offs. We paid breakfast and dinner in advance for every day. Food is basically good but boringly the same every day in the buffet, so in the last night we didn't even want to eat there anymo

Everything’s fine, the place is quiet and calm. The only disadvantage is staff at reception during night shift. I wanted to upgrade my meal type for one night, to have dinner, prepared cash to pay, but receptionist (was a men) just didn’t know how to do it by hotels’s system. It took us nearly 20 min to wait, but he couldn’t finally. Had to go to restaurant and pay there, what was not a problem, but please don’t make your guests waiting. Other hand is great, I’ve used almost all duties from room service to airport transfer from hotel and there’s nothing negative to say. Thank you.