Tài Khoản Khách
25 tháng chín, 2023
After reading the mixed reviews I thought we'd give it a try but honestly wish we hadn't. The hotel looked lovely on arriving early hours of the morning, we were directed to our room by ourselves with our suitcases. When we woke in the morning the room was dirty, marks all over the bed sheets and the door didn't shut properly, so any1 could enter. We were there 3days and no one attempted to clean our room, so we asked at reception if our room could be cleaned and 2days later she came to clean it, didn't change the beds, we were told they only get changed when u leave. The door was fixed eventually and the air conditioning didn't work, it was hotter in the room than outside. The food was OK on some days. The entertainment was focused on the German guests. The bar staff were lovely and very friendly. I honestly wouldn't give this hotel a 4* it's more like a 1*, I would avoid this hotel completely.
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