Các đánh giá Ethnotel, Kolkata Airport

Phản Hồi Từ Khách Sạn: Dear Mr. Reuben Lawrence Mendonca, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Phản Hồi Từ Khách Sạn: Dear Mr. Dutta, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. But we are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback, and we take that very seriously. Guest safety and satisfaction is our first preference. We will share that feedback with the concerned department immediately and will definitely resolve it. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.

Phản Hồi Từ Khách Sạn: We are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback and that it will be shared with the concerned department immediately. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.

Phản Hồi Từ Khách Sạn: Dear Sir, We are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback and that it will be shared with the concerned department immediately. We have also cross-checked your booking voucher with you at the time of check-in, where clearly mentioned four single-occupancy rooms you booked. In that situation, we have arranged a bigger room to accommodate your guests. And it's a basic norm to pay for the extra guest. According to our record, that was your second visit to our hotel in a month after getting service from us. Once again, we truly apologise for the inconvenience. We look forward to your future return, and we will strive to meet and exceed your expectations.

Phản Hồi Từ Khách Sạn: Dear Mr. Abhiram Sathe, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We will definitely discuss with our chef how to implement your suggestion. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Phản Hồi Từ Khách Sạn: Dear Ms. Neha Singhal, We are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback and shared it with the concerned department. On that day, you had some unhygienic street food in our restaurant, which is not allowed in any place. No one ever allows that kind of activity in any restaurant. One of my colleagues offered you a complementary room for half an hour to have those foods, but you denied it. Our goal is to provide guests with warm, efficient, and personalised service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologise for the inconvenience.

Phản Hồi Từ Khách Sạn: Dear Ma'am, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your feedback about your recent experience at our hotel. We greatly appreciate your kind words and positive review. We are delighted to hear that you had a very good experience during your stay with us. Our hotel's prime location near Kolkata airport is indeed one of our main attractions, making it convenient for our guests to access the airport within a short distance. We take great pride in maintaining clean and beautifully decorated rooms to provide our guests with a comfortable and pleasant stay. It brings us joy to know that you found our rooms to be clean and aesthetically appealing. Our dedicated team members strive to deliver exceptional service, and we are thrilled that you found them helpful and caring. We believe in going the extra mile to ensure our guests' needs are met, and your appreciation is a true testament to our team's commitment to hospitality. Additionally, we understand the importance of delicious and satisfying meals during your stay. We are pleased to know that you enjoyed our food offerings. Our culinary team takes great care in preparing a variety of quality dishes to cater to different tastes and preferences. Once again, we would like to express our gratitude for taking the time to share your positive experience. We hope to have the pleasure of welcoming you back in the future and providing you with another memorable stay. Warm regards,