Clarion Inn & Suites Near Downtown

The staff was okay and wish the rooms were cleaner for the price and beds more comfortable.

There was no coffee maker in the room as advertised. One bedside lamp was not functional and neither was the whole outlet associated with it. Cockroaches in the bathroom at night. Hot breakfast was to be included. One stale biscuit was available. No bowls or milk for cereal. Eggs watery and salty.

First, the hallway’s carpet and walls were outdated. The first room we were given was not ready with beds not made and trash full. They gave us a second room and it was disgusting with residue of what appeared to be throw up on the headboard of the bed and grease finger marks on the desk and chair. The beds had yellowing pillows and no bed protectors. When we lifted the sheets, the mattress had yellow stains and I wouldn’t be surprised if it had bedbugs! It was awful we ended up leaving and booking somewhere else. This hotel looked suspicious and creepy as the parking lot had very few cars and the top floors vacant or maybe under renovations! Don’t stay here!

The main areas were nice but our room was disgusting. It smelled mildewy. There was mold in the shower. The sheets had burn holes and the pillows and pillow cases were tinted yellow. There was hair on the sheets when pulling back the comforter. The toilet paper holder was broken. The Kleenex box was covered in stuff and the shampoo and conditioner had definitely been used before, they were not new. There was an old water heater left in the middle of the parking lot. It didn’t seem like construction was going on but all the windows on the second and third floor were covered in plastic with holes. The Red Roof Inn across the street looked in better condition for half the cost of this place.

It was awful - smokey when got off elevator; construction going on and same elevator for customers was used and dirty by them and smoky. No hot water to take shower! Immedicately transferred to another hotel. would never recommend to others.

I enjoyed staying here. Everyone has been really nice. Judy at the front desk is very helpful and great.

Staff were so friendly & the breakfast were awesome. Fresh waffles and yogurt really is nice in the morning. Room 112 was situated in the ground floor which is nice but when you open the door, it smell like smoke and someone just did number 2 on the toilet. The shower room walls were clean but the floor was so dirty especially the corners. I think Room 114 smoked in the bathroom because you can really smell it. Fire hazard for the hotel since all of the rooms are non smoking according to the website. I wished I have taken pictures but you can check Room 112 right now and you can prove what I am saying and paint are peeling off. Need some cleaning and painting ASAP.

Well I will say that the bed was comfy. I had issue with cigarette smell and **** smell everywhere. Ants in the bathroom. Hot water ran out after 10 minute shower. Coffee pot broken, does not stop brewing and smelled like something was off. Extremely noisy do to construction. No restaurant that was open, and no biscuits during the free breakfast. Hallways had security cameras dangling/broken. Elevator lights not all working and dirty from construction. Room attendee and front desk person arguing about what room she was to clean. Bathroom door broken and unlockable. Paint was not done very well in the room and telephone was missing almost all the buttons, weird. Drawer handles missing hardware. I was there with my daughter and I made the decision to leave early knowing that I was forfeiting my own money but it was of no concern for the front desk person he seemed like it was normal, there were other guests who mentioned the same things that I had as well. I feel like there was no real supervision at this property and little understanding or sympathy about the guests. I gave no issues to anyone, I simply said a few things to the gentleman at the front desk about the smoke smell and the hot water running out since my daughter needed a shower and is young so the smell was inconvenient. He said much to nothing so , anyways I wish this was not the case. It takes a bit more than one or two things that could have been better for me to leave a review like this.

Terrible!!! SCAM... Hotel is in a pathetic condition!! Please AVOID this hotel. We checked in and had to change 2 rooms before we could finally found a room that had working washroom. Rooms are not maintained. Sheet on the bed are old and it was not changed. Toilet flush isn't working in most of the rooms. ( few other families were talking about it) in the lobby. In the name of Breakfast they had only cereals and eggs with buscuits. Guys, uou must avoid this hotel. Owner is not maintaing this hotel for some reason as told by one of the staff member.