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Tất cả đánh giá(73)
Đánh giá tích cực(47)
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Đánh giá tiêu cực(1)
JULIEN 梁總
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 1, 2024
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 1, 2024
The city of Klagenfurt is so clean. Worthersee is one of the famous lake in Austria. Among Vienna and Klagenfurt, everyone is drinking clean and safe spring water from Mountain Agils. Outdoor environments are natural, so beautiful. Starting from early Summer, the lake is full of people and tourists, the pricing of hotels will be very high. Outdoor exercises, swimming in the lake, hiking are very suitable. So Winter this moment, this hotel price is pretty reasonable!
Dịch
Veronika Kilger
Lưu trú vào thg 8, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 6 thg 8, 2023
War alles perfekt! Freundliches Personal, sauberes Zimmer, reichhaltiges Frühstück. Einfach perfekt
Dịch
Người Dùng Ẩn Danh
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2023
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 9, 2023
Soweit OK! Weder besonders positiv, noch negativ! Lage ist super
Dịch
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Vợ chồng
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 11, 2024
房間沒問題,早餐豐盛,服務不錯
Dịch
Nicola
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2022
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 29 thg 12, 2022
Bellissimo posto, personale gentile e disponibile, colazione abbondante.
Dịch
Boudewijn van Bergen
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2022
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 5, 2022
Mooi Hotel op een prima locatie tegenover Mini Mundis. Ruime, goed ingerichte kamers en van alles voorzien wat je van een 4 sterren hotel verwacht. Het ontbrijt is heerlijk en zeer gevarieerd. kortom; niets mis mee!
Dịch
Katrin Hierzer
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 11, 2022
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 11, 2022
Super Hotel, tolles Frühstück. Gerne wieder!
Dịch
Vacation796959
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 6 thg 9, 2024
We have just returned from a four day stay at Seepark. The hotel is a little out of the city but it is perfectly positioned for the lake. The staff were professional and we loved our stay-so much so that we didn’t want to leave! The boat hire is an added bonus and the pool was a perfect way to start or end the day! As others have mentioned the room layout is a little odd (with little privacy) and it would have been great to have more storage but in general it met our expectations and I would definitely recommend to others!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
Svetlana K
Lưu trú vào thg 8, 2024
Vợ chồng
1.0/5
Đăng tải vào 27 thg 8, 2024
This hotel has significantly declined in quality over the years. My husband and I are seasoned travelers who have stayed in various hotels worldwide, allowing us to make informed comparisons. Unfortunately, the staff at this hotel are unprofessional and seem to lack basic emotional intelligence. It might be beneficial for Frau Kürbisch, the manager, to consider hiring a coach to train the staff in customer service. We arrived at the hotel two hours before the official check-in time of 4:00 PM. I was in distress, bleeding, and clearly in need of assistance. I approached Frau Zoe at the reception, hoping for some compassion and empathy. However, I was met with indifference. Despite my visible distress and the urgent nature of my situation, the staff offered nothing more than access to a public shower, showing no empathy or concern for my well-being. I felt faint and unwell, yet the hotel staff seemed to operate more like unfeeling robots than compassionate human beings. When the manager contacted my husband, instead of addressing our concerns, she appeared to side with the staff and complained about my actions. The receptionist was openly rude, rolling her eyes and displaying a complete lack of willingness to assist. This level of apathy and disrespect, especially towards a woman in distress, was shocking. Frau Kürbisch continually interrupted my husband during their conversation, refusing to listen and focusing solely on the hotel’s rules. She completely disregarded the sensitivity of my situation and the rudeness of her staff. Her response to our complaints was dismissive, telling us, “This is your opinion,” to which my husband rightly replied, “No, this is my experience.” Given this experience, I would strongly advise against staying at this hotel. Instead, consider booking an Airbnb. The hotel fails to offer even basic amenities, such as a complimentary bottle of water, which is a standard practice even in the cheapest hotels around the world. We were provided with a broken water boiler, and while the prices continue to rise, the service deteriorates each year. The staff are uneducated, rude, and devoid of basic human empathy.
Dịch
Phản Hồi Từ Khách Sạn: Lieber Gast, danke für Ihre Eindrücke, die Sie während Ihres Aufenthalts gesammelt haben. Wir sind erschüttert über die Wortwahl und gehen gegen Ihre Bewertungen bereits vor. Wir können mit Sicherheit sagen, dass, so wie Sie Ihre Erfahrungen geschildert haben, keinesfalls der Wahrheit entspricht. Wir sind dankbar darüber, dass die Mehrheit unserer Bewertungen sehr positiv sind und die Gäste sich selbst ein Bild machen können. Wie bereits Ihrem Mann persönlich erklärt denken wir, dass wir nicht das richtige Hotel für Sie sind. Dass Sie uns auf mehreren Portalen schlecht bewerten, finden wir sehr schade. Abschließend möchte ich Ihnen sagen, dass ich nach wie vor voll hinter meinem Team stehe und wir respektloses Verhalten gegenüber MitarbeiterInnen nicht akzeptieren. Alles Gute für Sie, Tanja Kürbisch Direktion
eyal920
Lưu trú vào thg 11, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 26 thg 11, 2024
Great location, great welcome and breakfast, very good hotel for business and pleasure. Rooms are well equipped, but don't forget to ask for cleaning as it is not a standard. Everybody was nice and helpful, and experience overall was great. Would be happy to return to the hotel also with family.
Dịch
Sazmosaz
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 9 thg 7, 2024
Room is spacious, comfortable and clean. Location is a bit out of town but very close to the lake. Quick drive away from Minimundus. Plenty of parking spaces. There is some green area at the back to walk about. Indoor swimming pool is very nice and the sauna area is also very good. Would come back if I had an opportunity to visit the area again.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
lni1959
Lưu trú vào thg 6, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 17 thg 6, 2024
I want to extend my heartfelt commendation to the Das Seepark Worthersee Resort. This establishment is the epitome of excellence for both business and leisure travelers. The service is not just friendly but personal, and every staff member at the resort is professional and genuinely eager to assist. One individual, in particular, stands out: Mr. Christian Jäger, the night manager. Allow me to paint a picture for you. I experienced a tire blowout with my rental car en route to the resort. Hours behind schedule, I finally arrived in the early morning, weary and frustrated. Mr. Jäger greeted me with an extraordinary warmth and kindness that felt straight out of a heartwarming film. He not only helped me arrange for a local garage to retrieve my vehicle from the autobahn but also ensured I had everything needed to replace my rental. His service was impeccable, and he is truly a gem of Das Seepark Worthersee Resort. The entire staff mirrors this high standard of friendliness and helpfulness, addressing every request with ease. The hotel's location is superb, conveniently close to downtown Klagenfurt and the autobahn for easy access. In my estimation, this hotel merits a perfect score of 10 out of 10, and I will undoubtedly choose to stay there again whenever I am in the area.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, wow - thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. We always try to provide the best service possible as the satisfaction of our guests is our top priority. We are happy that Christian was able to help you in this unfortunate situation. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt & hopefully see you soon, Raphaela Außerhofer
MichaelTait
Lưu trú vào thg 6, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 13 thg 6, 2024
See park is beginning to look its age and needs substantila refurbishment. However, overall the experience is good. Lovely location and pleasant staff. At these pirces you shouldn't have to pay extra for breakfast. Or else go to the Wienerroither cafe withinn walking distance!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your feedback. We are happy that you overall enjoyed your stay. Breakfast is seperate as we sell our rooms with and without breakfast. Kind regards from Klagenfurt, Raphaela Außerhofer
Bookish101
Lưu trú vào thg 6, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 11 thg 6, 2024
We really enjoyed our stay here. Our hotel room had a balcony that overlooked the canal and we enjoyed watching the clouds move across the hills every morning. The breakfast buffet is the best I've ever had with a huge variety of foods to choose from and everything I tried was very good quality. The hotel gym was excellent! Our room was clean and comfortable, but there are some things you should know before booking. The sink and shower area are separated from the sleeping area by a string curtain so there is no privacy and you will wake up others if you use the sink while they are sleeping. The bed was comfortable but the sheets and the towels were rough and scratchy. Our room got hot and stuffy in the afternoon and there was no way to adjust the temperature. The door to the balcony can be tilted for ventilation which is great unless other guests are on their balconies talking. We had to choose between being too hot in a quiet room or listening to loud voices all night in a cool room. Housekeeping was inconsistent and took our towels away two days but didn't leave fresh ones. The front desk had towels delivered immediately when I called. I will stay here again the next time I am in Klagenfurt.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your feedback. We are happy that you enjoyed your stay with us. We are sorry that the cleaning did not work as expected - that shouldn't be the case. Our air conditioning switches on automatically at 28 degrees outside temperature. Kind regards from Klagenfurt, Raphaela Außerhofer
bymova
Lưu trú vào thg 5, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 20 thg 5, 2024
I had great stay at your hotel. It was beautiful room and service and also move and relax area. The view was also exciting.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us and especially liked our MOVE & RELAX area. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer