Hotel Chez Lando

I've been to Rwanda several times, but this is the first time I've stayed at Chez Lando. I'd certainly stay again! Staff across the board are incredibly attentive. Reception staff are open day and night and available for anything you might need or require. The cleaning staff are friendly and attentive, both in cleaning the room and doing laundry (I was there for 2 weeks so needed this service and wasn't disappointed). Restaurant staff are incredibly professional and friendly, accommodating every request made. Big shoutout to Innocent in the restaurant who always has a smile on his face and put a smile on mine everyday! There is also a separate BBQ area in the evenings. Prices are really quite cheap for the quality of food served. The gardens are beautiful, very well maintained, and a lovely place to sit and read/relax/do some work. The room I got was listed as an economy room, and for some it might feel a bit dated, but it had a Queen sized bed with mosquito net, a mini fridge, a desk and a separate bathroom. The TV can be a bit hit and miss with the wifi signal but I was staying for work so didn't use it much at all. Having read reviews about how busy it was, I agree that it is busy at night - it is right in the middle of Kigali in an area called Remera, which is well known for being bustling and full of shops, restaurants etc. It never bothered me as, being a Londoner, I'm used to the noise! However, you might want to request a quieter room on the opposite side of the hotel to the main road if you want more peace and quiet. There is also a regular shuttle service to the airport. All in all I would definitely stay again. It is a lovely hotel. A tip: this place is an important landmark when learning about the history of the country, make sure you know and understand the story behind this amazing place when you're there!

What an amazing gem, I served in Rwanda 30 years ago and we returned to celebrate Kwibuka 30. The location is great, everything easy walking distance. The staff are so great, always smiling, saying hi, ready to help, Jean Paul at the counter is an amazing person and so friendly. If you have an issue he is there to fix whatever it is. Emmanuel we enjoyed your hard work and smile everyday. The food was great, every morning we went for breakfast to see chef Louis...again an amazing person with a huge smile. If I ever return to Rwanda you can bet that this where we will stay. Thanks a million to all staff.

Very nice surroundings. Awesome food in the restaurant. And shuttle service to airport 24 hours. Staff very nice and attentive. I had two friends who were also going out on the late 2:55 am flight I was one, they allowed them to hangout with me in the room at no extra cost.

Lovely stay wirh the most kind and friendly staff. Will return here on my next vist to Kigal. I felt very spoiled.

This was my third time there; but my worst. There was a foul smell from the room and some smell of dust. Breakfast was beyond par. I have had better days. When I asked to be considered for an upgrade on VIP status and also just being third visit, the email was ignored.

Very nice grounds and a good restaurant

Convenient location, friendly and helpful staff, very clean room, good internet. All great!

This is a lovely green garden space in the middle of a bustling neighbourhood. Staff are great, super helpful and friendly, room v. clean and comfortable, great little balcony.

Only stayed one night, but it was lovely. Very clean and quiet. Nice staff.