Premier Inn Kidderminster

What a lovely hotel. For a Premier Inn, this one is up there with the best. We often choose to stay at Premier Inn when we need a base for a weekend away and quite often come away feeling disappointed in the cleanliness. But this hotel restored my faith- everything about our stay was great. Yes the lift is slow but there’s signs to warn you of this- plus- it’s not THAT slow. Parking is with Euro Carparks which you can pay by machine or an app, we used PayByPhone. We have been to this hotel before when visiting the safari park, as it’s only a ten minute car journey away, so this weekend on a return visit to the safari park we opted to stay here again and so glad we did. The whole place is clean and tidy and so well managed. Next time we go to the safari park we will be staying here again!

Stayed for 1 night as a family of 2 adults, 1 6 year old and a baby. Booked a quad room which was a big bed and two singles so plenty of room. The room was big, spacious and spotless. The building is a historic building so lovely exposed brick work in the room but it meant that our windows didn’t open. We had the heating on for a bit as the room was cold on arrival but then found cooling it down a challenge! We didn’t want the air con on as they tend to spew out all the rubbish from the filters. Hotel was extremely quiet albeit half term - no noise from hallway etc. Breakfast was buffet option. Loads to choose from - something for everyone. Nutella for kids etc. Lift is slow but not painfully so. Didn’t find it an issue. Parking is right outside and there is a Pizza Hut across the car park that we would recommend. Cost us £11 to park for 24 hours. There’s also a B&M and a Boots so handy if you’ve forgotten anything. The hotel is 6 minutes away from West Midlands Safari Park. Given we paid £60 for the room and breakfasts for all members we would totally recommend.

Very run down with marks all over walls and ceiling. Carpet looked very grubby. Freezing cold in room, had to ask for a heater. Bathroom fan didn't work, bathroom smelt of urine. Had to ask for it to be cleaned. Kettle leaked from spout. Only 1 lift working and it's the slow one. Check-in took a very long time as the staff member was also dealing with the guy fixing the vending machine. Would not stay here again and wouldn't recommend it.

Myself my partner & our 3yr old daughter went for breakfast here today, lovely welcome by Tia who very quickly seated us & got our daughter some colouring pens & paper, special mention to Tracey the breakfast Cheif the food was lovely all hot & cooked just right. Thank you will 100% be visiting again

Spotlessly clean room. Comfy bed and powerful shower. Very quiet corridor which meant I wasn't disturbed and hence slept well. WiFi OK plenty of tea and coffee all in all a comfortable stay. Plus being a lady on my own I felt safe. Only downside was having to pay for parking. Y

We have always praised premier inn in the past unfortunately on this occasion we were very disappointed ,on arrival the heating in the room was not working after in informing reception they brought us a heater with broken it looked like it had been dropped from a height but it did the job of giving us some heat ,over the next few day we noticed skirting in bathroom stained due a leak ,toilet seat hanging off ,a stagnant water smell from the sink .It appears the basic maintenance had not been done .