Katherine River Lodge

Do not stay here. The worst experience ever. Filthy bedding, towels, showers, walls, dirty used personal items left behind by previous guests, can't lock doors. Other intoxicated guests were trying to enter rooms in the middle of the night, knocking on windows and trying to open doors. Checked out a night early. Tried to contact them to arrange a refund or at least the night we didn't stay and it is impossible to get a hold of them. Phone disconnected, social media pages inactive, website closed down etc, but still taking bookings on all major booking sites!!!

Dirty. fridge not working, the one sink in en-suite was sized extra small. No crockery, no tea bags, milk or coffee No tea towel Soap , shampoo & large towel provided. Door to back balcony could not be locked. Ceiling fan & A/C were working. Remote needed batteries. Fire hydrant on front balcony dripped all night. Everything needs repair or replacing. Manager was friendly but doesn’t make up for poor infrastructure

Didn’t expect much, but it was even worse than we imagined. We’ve stayed in some underwhelming places before, but this place takes the grottiest award. Here is a list of our concerns: 1. One cup and glass, for a double room. 2. Cobwebs and dirt on every surface. 3. Someone else’s dishes draining on the sink. 4. Someone else’s used soap in the shower. 5. Black mould on the ceiling, bathroom door, shower curtain and wall. 6. Dust and filth under the bed. 7. Cigarette butts all over the floor on the "balcony". 8. Unclean bedding. 9. Dirty microwave. 10. Dirty fridge. 11. Black mouldy filth in the bottom of the rubbish bin when we removed the plastic bag. On a positive note, the kettle was clean, and we think the towels may have been fresh. Had we not been so tired, we would have left in a heartbeat. As it was we cleaned the room thoroughly and disinfected all the mouldy areas. NEVER going back! 😡 P.S. Would have given a fat ZERO if I could.

Unfortunately, Katherine is an expensive place to stay. So silly prices are charged for crappy places. This being one. The man at the front desk was lovely. Polite and helpful over the pone and in person but OMG I felt like I was checking into the Army Barracks from 1970. Which I think I will look up the history of this place and see if it is. My son is army and his barracks are a lot nicer. And I live in dongas for work and again a lot nicer. This is exactly what this motel reminds me off though. Old army quarters. The pool actually looked great, but that was the only thing on the outside that did. No lifts, so you need to be able to walk up 2 to 3 flights of stairs for a lot of rooms. I booked the 2 rooms that adjoin with a bathroom in the middle. My son had heard bad things about the motels in Katherine so I gave him the good room to try and reassure him it was fine. His/the main room looked refurbished. Bed, chairs & a table, kettle microwave etc all fine. I forgot to take a pic of his but it was nice, then you walk through the old bathroom into my room which was crappy. I couldn't understand why they'd refurbished one but not the other. I had stains on my pillow case, sheets so thin you can see the label of the mattress, a noisy old air con unit from the 80s, holes in the wall (see the pics of these things). This place needs a major renovation. It was a once off for us, we wouldn't stay here again and I wouldn't recommend it.

Don't bother place stinks and the restaurant is rubbish even the fido workers don't eat there. Bartender had his fingers on the drinks and couldn't speak English, when making a complaint was argumentative and wouldn't listen to reason. What a disgrace.

We have stayed here many times over the past 8 years and the previous management have made some improvements and the accommodation is basic but always clean. The new management however are a different story charging $200 for a basic smelly room. When I complained and asked for another room I was given a slightly better room that hadn’t been cleaned properly, with dead bugs and cockroaches. They provided towels only, no floor mat or hand towel an almost empty hand soap and a dirty fridge which included another cockroach. We went to the restaurant and used the toilet there and once again cockroaches, no toilet paper or hand soap. This place doesn’t meet Covid cleaning standards or even basic hygiene standards. Don’t stay here.