Shanaya Resort Malang

Các đánh giá Shanaya Resort Malang

Shanaya Resort Malang

Jl. Griya Permata Alam, Perun Gpa, Ngijo, Kec. Karang Ploso, Ngijo, Karang Ploso, Malang Regency, East Java, 65152, IndonesiaXem thông tin khách sạn
Shanaya Resort Malang
Shanaya Resort MalangShanaya Resort MalangShanaya Resort Malang
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Đánh giá của khách

4.5/5
Tuyệt Vời
78 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.6
Vệ sinh4.6
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Tất cả đánh giá(78)
Đánh giá tích cực(71)
Đánh giá có ảnh/video(32)
Thời gian lưu trú tuyệt vời!(14)
Nhân viên thân thiện(6)
Đánh giá tiêu cực(2)
Riana Luck
Ranggawuni 4 giường
Lưu trú vào thg 12, 2024
Gia đình
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 18 thg 1, 2025
The receptionist was very warm, also the staff mas kit are very friendly to all of my kids, I love the green spot in front of the restaurant✨ My daughter have good time seat with the rabbit, and my son so happy to be able to ride bicycle together, play table tennis 🏓 also chess ♟️ everything so peaceful. - towels is to thin maybe can improve for the quality, - we stay in ranggawuni 401 the floor is too squeaky. -the tv turn on by it self when I turn it off so I have to unplug the cable. Overall I would like to come back.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Riana, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Mimi
Ranggawuni 3 giường
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
My stay at Shanaya Resort was truly unforgettable. The resort offered a perfect blend of serenity and luxury, surrounded by breathtaking natural beauty. Every detail was thoughtfully designed to provide comfort and relaxation, from the tranquil ambiance to the impeccable service. It was an amazing escape that rejuvenated my mind and soul, leaving me with cherished memories of peace and serenity.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Mimi, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Fambo11
Ranggawuni 2 giường
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 1, 2025
Awesome resort ! Highly recommended. Will visit again on our next staycation
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Fambo11, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Người Dùng Ẩn Danh
Ranggawuni 2 giường
Lưu trú vào thg 1, 2025
Vợ chồng
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 19 thg 2, 2025
The hotel offers a nice view and plenty of activities to do, but it falls short in several areas. Shampoo and shower gel are 2 in 1, which compromises quality. There’s no side table for convenience, and the food is bland. I was assured a free late checkout before my stay, but during checkout, I was charged 20% of the room price. Additionally, the shuttle service was delayed. Overall, the experience was okay but could have been better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Anonymous User,Thank you for choosing to stay at Shanaya Resort Malang and for taking the time to write to us regarding your experience at the resort.We we're deeply concerned to learn of the disappointment you experienced in various areas. We sincerely apologize for our shortcomings and assure you this does not reflect the usual high service standards Shanaya Resort Malang is known for. We appreciate you bringing your concerns to our attention as it is constructive feedback such as yours enabling us to fine tune our service standards most effectively. Rest assured, We will share your comments with the respective departments and management of the resort and take corrective action for further improvement. We thank you for your support of the Shanaya Resort Malang and we hope that you will give us the opportunity to welcome you back in the very near future.Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Người Dùng Ẩn Danh
Ranggawuni 2 giường
Lưu trú vào thg 7, 2024
Gia đình
12 đánh giá
3.7/5
Đăng tải vào 11 thg 8, 2024
Sorry... Below average for breakfast, but thanks for keroncong live music band in the morning, love it, so can still enjoy breakfast..
Dịch
Phản Hồi Từ Khách Sạn: Dear Anonymous User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Zanilla
Ranggawuni 4 giường
Lưu trú vào thg 5, 2024
Gia đình
11 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 8 thg 6, 2024
Love the hotel.. quiet environment and perfect for families with kids..
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Zanilla, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Evelyn Kow
Lưu trú vào thg 2, 2024
Vợ chồng
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 31 thg 3, 2024
Definitely a great cooling place with nature. Very well maintained (guessed it is managed by Ascot group). Lots of Instagramable spots and backed by My Arjuna. Hotel rate is 50-70% cheaper during their quiet season (Fasting month), so we opted the villa which is furnished with Balinese style. Their glamping units aka Lord of the Rings has 2-4 beds styles. So booked early to avoid disappointment as it is mostly full according to our buggy driver
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear Ibu Evelyn Kow, Salam dari Shanaya Resort Malang. Terima kasih telah memberikan review kunjungan selama Ibu berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Ibu selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami. Kami juga mengundang Ibu untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati. Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Ibu kembali dalam kunjungan berikutnya. Salam hormat, Wiweko Elnanto General Manager Shanaya Resort Malang
kl
Ranggawuni 3 giường
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 3 thg 6, 2024
Staycation during weekend with family. Should well maintain the Glamping unit and furniture. Thanks
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Kl,Warmest greeting from Shanaya Resort Malang,A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :)Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products.We are looking forward to welcoming you again on your next visit :) see you!Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
V3 Yani
Ranggawuni 2 giường
Lưu trú vào thg 9, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 11, 2023
Ngg nyesel nginep di shanaya,, apalagi buat family recomended banget. kemari. kami menggunakan kamar yg Glamping next mau nginep di sini lagi mau cobain yg Villanya yg ada private pool thank shanaya Pelayanan Ok,, kebersihan juga oke kamarnya sangat nyaman dan tenang anak2 pda suka menginap disini Ngg ada foto,, yg ada video semua jadi di screenshoot😂🙏
Dịch
Phản Hồi Từ Khách Sạn: Dear Bapak V3 Yani,Salam dari Shanaya Resort Malang.Terima kasih telah memberikan review kunjungan selama Bapak berada di Shanaya Resort Malang. Suatu kehormatan bagi kami mendengar ulasan positif pengalaman Bapak selama tinggal bersama kami. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami.Kami juga mengundang Bapak untuk mengunjungi Instagram dan Website kami untuk promo lainnya yang mungkin diminati.Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Bapak kembali dalam kunjungan berikutnya.Salam hormat,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
ANS APR
Ranggawuni 2 giường
Lưu trú vào thg 7, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 8, 2023
Best experience.... overall best best best, pokoknya g bakalan nyesel bermalam di Shanaya❤❤❤
Dịch
Phản Hồi Từ Khách Sạn: Dear Bapak/Ibu ANS APR,Salam dari Shanaya Resort Malang.Terima kasih telah memberikan review kunjungan selama Bapak/ibu berada di Shanaya Resort Malang. Kami yakin ulasan yang diberikan menjadi motivasi bagi kami untuk tetap mempertahankan dan memberikan pelayanan, fasilitas serta produk yang lebih baik dari kami.Kami juga mengundang Bapak/ibu untuk mengunjungi Instagram dan Website discoverasr.com untuk promo lainnya yang mungkin diminati.Terima kasih telah menjadi Tamu kami. Kami berharap dapat menyambut Bapak/ibu kembali dalam kunjungan berikutnya.Salam hormat,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Citra Dewi
Ranggawuni 2 giường
Lưu trú vào thg 6, 2023
Gia đình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 19 thg 7, 2023
I was really pleased with the hospitality.all staffs so that good to providing their best services.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Guest User,Warmest greeting from Shanaya Resort Malang,A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :)Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products.We are looking forward to welcoming you again on your next visit :) see you!Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Tài Khoản Khách
Ranggawuni 2 giường
Lưu trú vào thg 1, 2025
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 2, 2025
really nice place
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs Guest User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Achmad Azzadit T
Ranggawuni 2 giường
Lưu trú vào thg 2, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 3, 2023
Perfect hiling glamping
Dịch
Phản Hồi Từ Khách Sạn: Dear Achmad Azzadit T, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
WXLicious
Ranggawuni 2 giường
Lưu trú vào thg 3, 2023
Vợ chồng
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 6, 2023
Nice place for staycation surrounding by a lot of tree and the room is also beautiful. Love it! But if you take kids come here, need to watch them wherever they go.
Dịch
Phản Hồi Từ Khách Sạn: Dear WXLicious, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Tài Khoản Khách
Ranggawuni 4 giường
Lưu trú vào thg 9, 2022
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 10, 2022
So fun and unforgettable place to stay. Breakfast oke dan banyak menunya. Tempat estetik banget. Recommended resort. You must stay here.
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang