Tài Khoản Khách
ngày 23 tháng 5 năm 2024
Had a rather disappointing stay. Rooms are not very well maintained, you find wood work and paint chipping off. We had 5 deluxe rooms, but found that not all rooms are of same size and amenities. Service was very very slow. Two rooms had no drinking water and in night when the water was requested we were charged. A person actually turned up to verify the rooms that there were no complimentary water bottles in rooms at 12 in night. We rather paid for the bottles than go through such humiliation. Certainly not a 4 star hotel as informed to us by Make My Trip. Food was below average. One of our group members requested for a masala omelet to be told that the hotel had no onions 😁. Finally, cherry on the cake was that they counted all glasses and cups in the room though they were on the lounge area outside. We were actually first charged for that. Was returned on second thoughts after they felt that we were offended. So a tip for traveller's at this hotel, count the complimentary water bottles, cups and glasses before you check in and count them at the time of check out else you will half hour trying to locate them.😁. All in all disappointed, surprised Make My Trip puts in 4 star category.
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