Fairfield by Marriott Kuala Besut

Các đánh giá Fairfield by Marriott Kuala Besut

Fairfield by Marriott Kuala Besut

Kampung Raja, Kuala Besut, Kampung Raja, Terengganu, 22200, MalaysiaXem thông tin khách sạn
Fairfield by Marriott Kuala Besut
Fairfield by Marriott Kuala BesutFairfield by Marriott Kuala BesutFairfield by Marriott Kuala Besut
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Chúng Tôi Khớp Giá
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Đánh giá của khách

4.4/5
Rất Tốt
22 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.4
Vệ sinh4.5
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Tất cả đánh giá(22)
Đánh giá tích cực(19)
Đánh giá có ảnh/video(8)
Dịch vụ tuyệt vời(6)
Phòng tuyệt vời(5)
Đánh giá tiêu cực(1)
syirara
Phòng Khách, Giường King Size
Lưu trú vào thg 10, 2024
Người đi công tác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 10, 2024
fairfield by marriot hotel is new hotel in Besut . Also transfer hotel for Marriot Perhentian Good Breakfast with large portions ❣️💗❣️💗❣️💗❣️💗💗😭💗😭💗😭
Dịch
Phản Hồi Từ Khách Sạn: Dear syirara,Thank you for your kind review! We're glad you enjoyed your stay at Fairfield by Marriott Kuala Besut and appreciated the convenient transfer service to Perhentian Marriott Resort & Spa. It's great to know you liked our breakfast and the generous portions!We look forward to welcoming you back soon for another enjoyable experience.Sunny Regards,Fairfield by Marriott Kuala Besut
RayEoh
Phòng Premium ba giường
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 9, 2024
This hotel is newly furnished, and the rooms was great, 3 super single bed fits family of 4 (2adult 2 kids), we love the breakfast so much and I suggest you guys book with breakfast as surrounding seems not easy to get food. Outdoor car park available and we enjoyed our stay overall. The hotel reception and restaurant staff serve you with friendly attitude, this is amazing experience. Good job.
Dịch
Phản Hồi Từ Khách Sạn: Dear RayEoh,Thank you for sharing such a detailed review! We're delighted that you and your family enjoyed the spacious room and that our breakfast exceeded your expectations. Your suggestion about booking with breakfast is greatly appreciated, as we aim to provide the best convenience for our guests. Our reception and restaurant staff made your stay even more memorable with their friendly service. We hope to welcome you back soon for another great experience!Sunny Regards,Fairfield by Marriott Kuala Besut
Người Dùng Ẩn Danh
Phòng Khách, Giường King Size
Lưu trú vào thg 9, 2024
Người đi công tác
149 đánh giá
3.5/5
Đăng tải vào 19 thg 9, 2024
New hotel just opening in Aug.2024 & near to Jetty Pulau Perhentian. Free parking with open parking It was quite expensive for room charge (RM 305 for with 2pax breakfast) compared to the Kuala Besut area. Remote area & near to Kuala Besut jetty. Need to drive to find food stalls. Hotel provides vending machines to buy snacks & drinks. Room too small. Nothing special about this hotel similar basic hotel. Breakfast with simple meals Local staff very friendly & helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your feedback about our friendly staff and the convenience of our location near the jetty to Perhentian Island.As the only chain hotel in the Besut area, we are committed to maintaining high standards to provide a comfortable stay with quality room amenities and exceptional service. The room pricing reflects this commitment to cleanliness and guest satisfaction.We are continually working to enhance our offerings and appreciate your insights about pricing and breakfast variety. We hope to welcome you again soon.Sunny Regards,Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Phòng Khách, Giường King Size
Lưu trú vào thg 8, 2024
Một mình
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 8, 2024
This is my 2nd time stayed , room cleaned and nice staff with good arrangement.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for choosing to stay with us again! We’re thrilled to hear that you enjoyed your stay. Your continued support means a lot to us, and we look forward to welcoming you back for a third visit soon!Sunny Regards,Fairfield by Marriott Kuala Besut
NNS_87
Phòng Khách, Giường King Size
Lưu trú vào thg 11, 2024
Một mình
112 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 13 thg 11, 2024
Bilik ok Toilet sempit Aircond tak sejuk Parking byk & free…
Dịch
Phản Hồi Từ Khách Sạn: Dear NNS_87,Thank you for your feedback! We’re glad you enjoyed the room and the convenience of free parking. We apologize for any discomfort caused by the air conditioning and the compact size of the toilet. While we cannot alter the toilet size, we’ll ensure the air conditioning is thoroughly checked for better performance. We value your comments and hope to provide you with an improved experience during your next stay!Sunny Regards,Fairfield by Marriott Kuala Besut
Lawa
Lưu trú vào thg 8, 2024
Người đi công tác
185 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 30 thg 8, 2024
new hotel. the room big and nice. near by beach.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lawa,Thank you for your review! We're happy you enjoyed the spacious room and our convenient location. We hope to welcome you back soon for another great stay!Sunny Regards,Fairfield by Marriott Kuala Besut
John Paul Koh
Phòng Khách, Giường King Size
Lưu trú vào thg 9, 2024
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 12, 2024
Fantastic choice
Dịch
Phản Hồi Từ Khách Sạn: Dear John Paul Koh,Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience. We hope to welcome you back again soon!Sunny Regards,Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Phòng Khách, Giường King Size
Lưu trú vào thg 10, 2024
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 4 thg 10, 2024
帶着孩子度假泡酒店很不錯、沒必要出海，萬豪沙灘浮潛就很美了，魚也不少，酒店上島的船很豪華很新。 房間： 房間整體設計都不錯。有陽台、衞生間有toto智能馬桶，漱口水，沐浴備品精油的氣味不錯，浴室很大，給孩子洗澡很方便，還有浴缸可以泡澡、有提供沐浴鹽。 餐飲： 三個餐廳，西餐是好吃的，特別是肉類、烤羊排那些都很不錯，唯一缺點中餐較少。吃了幾頓後瘋狂想念蛋炒飯、炒空心菜和蒸魚那些中餐料理。建議希望酒店可以增加中餐。 設施： 三個游泳池，水還蠻乾淨、也不會冷，健身房沒來得及去，親子小童中心可以託管小朋友，有手工課。還有一些瑜伽課，烹飪課，潛水珊瑚介紹沒來得及體驗。酒店也有潛水中心可以預訂出海及租借潛水用具。
Dịch
6/18
Phản Hồi Từ Khách Sạn: 尊敬的賓客，感謝您分享的精彩體驗！萬楓酒店坐落於碼頭附近，提供免費的渡輪接送服務和舒適的候船休息區，為您的上島之旅增添便利。我們非常高興您和孩子在停泊島萬豪酒店度過了愉快的假期，能夠在沙灘上享受浮潛的樂趣，而無需出海，確實是個很棒的選擇！我們將繼續努力提升餐飲服務，並考慮增加中餐選項，以更好地滿足客人的需求。期待您再次光臨，體驗停泊島的獨特魅力！Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 25 thg 8, 2024
Fomos a medo pelo facto de sabermos que o hotel está situado na costa e não nas ilhas, contudo a localização é bastante boa, num local bastante sossegado. Através da aplicação do Grab chamávamos um carro e por 1.20/1.50€ e em 5 minutos estávamos na doca para apanhar o barco para as ilhas. E em 30 minutos estamos nas ilhas. Caso tenham dificuldade o staff do hotel também ajuda. Nota-se que o hotel é muito recente e ainda faltam algumas coisas a fazer, mas o staff sem dúvida é dos mais simpáticos e prestáveis que já encontramos, principalmente o do restaurante, super atenciosos e cuidadosos, sempre preocupados em saber se está tudo bem e em ajudar. O cozinheiro Bob sem dúvida que sabe o que faz. Provavelmente dos melhores hambúrgueres que já comi 😄. A 500 metros do hotel tem uma praia enorme e sempre deserta!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your experience with us! We’re glad you enjoyed the quiet location and found it convenient to reach the islands. It’s great to know that our staff, especially the restaurant team, positively impacted your stay. Our chef will be thrilled to hear your praise for the burgers! We appreciate your understanding regarding the newness of our hotel, and we’re working hard to improve every day. We hope to welcome you back soon so you can enjoy more of our hospitality. Sunny Regards,Fairfield by Marriott Kuala Besut
Người Dùng Ẩn Danh
Phòng Khách, Giường King Size
Lưu trú vào thg 8, 2024
Người đi công tác
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 8, 2024
Lokasi yang sangat strategik sebagai persinggahan ke Pulau Perhentian. Staf hotel yang peramah dan sangat membantu.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind review! We're delighted that you enjoyed our strategic location for traveling to Perhentian Island, as the jetty is next to the hotel. We're also glad that our friendly and helpful staff made your stay more pleasant. We look forward to welcoming you back in the future!Sunny Regards,Fairfield by Marriott Kuala Besut
Christian
Phòng Khách, Giường King Size
Lưu trú vào thg 9, 2024
Vợ chồng
23 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 24 thg 10, 2024
Das Hotel ist eine gute Alternative zu den Inseln. Die einzelnen Inseln sind von den Unterkünften schon recht teuer. Das Hotel selbst ist sehr gut, tolle große Zimmer und alles Super sauber. Wenn man zu einer Insel möchte unbedingt mal im Hotel nachfragen.
Dịch
Phản Hồi Từ Khách Sạn: Dear Christian,Thank you so much for your feedback! We're delighted that you loved our spacious, clean rooms and found our hotel an excellent choice for your stay. Our team is happy to help you plan unforgettable island trips—just reach out anytime! We can’t wait to welcome you back for another amazing experience!Sunny Regards,Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Phòng Khách, Giường King Size
Lưu trú vào thg 8, 2024
Gia đình
36 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 8, 2024
新開業的酒店，萬豪旗下，服務沒的説。 雖然新開業，居然沒味道，很贊。 酒店有自己的碼頭，可以到大小停泊島，但是價格是公共碼頭的三倍。 打車去公共碼頭也很方便，幾分鐘的事，車費5馬幣。
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人，感謝您分享您的入住體驗！我們非常高興得知您對酒店的服務和設施感到滿意。關於您提到的渡輪費用問題，我們很高興地告知您，從9月1日起，前往停泊島萬豪酒店的渡輪費用將免費提供。希望這一調整能為您的下次入住帶來更多便利。再次感謝您的寶貴反饋，我們期待在不久的將來再次為您服務。Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Phòng Premium ba giường
Lưu trú vào thg 10, 2024
Gia đình
3 đánh giá
2.8/5
Đăng tải vào 4 thg 10, 2024
前台服務人員錯誤建議，讓我們誤了飛機！而且還是在反覆確定是否可行的情況下，被他們誤導！！！
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客，感謝您與我們分享這一重要訊息。我們對您的經歷感到非常抱歉，您所提到的事件我們將認真對待。請您提供更多關於此事件的詳細訊息，以便我們進行調查並加強員工的培訓，確保未來不會再發生類似情況。感謝您的理解與支持，我們期待能為您提供更好的服務。Fairfield by Marriott Kuala Besut
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 14 thg 12, 2024
I was surprised by this hotel in this isolated town. I stayed here as a stopover from coming to Perhentian Marriott and to be honest they upgraded their TV casting (which for me is a hugeee plus point because i am not gonna watch the channels anyway) by having the casting ability with iPhone, i could have such a good rest while watching tv shows or movies casted from my Phone. In fact, this is already much better experience than Perhentian Marriott which only limits Android casting. Kudos to the Team that have thought about this small thing. Also, i love the ala carte breakfast, it was impeccable and tasty. Well done
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
3.0/5
Đăng tải vào 13 thg 10, 2024
We stayed in this hotel for one night before we headed over to Marriott Perhentian. Chose this hotel as the jetty to the island is located here. We drove from KL to Kuala Besut and reached the hotel around 11pm. After such a long tiring drive, we were told upon check in that the water heater is faulty and that there will be no hot water for shower. Imagine my disappointment and sadness when I found out about this after such a long tiring drive. I really did not appreciate the fact that no one in the hotel bothered to email or message us on the app in advance regarding this situation. Rather, they just dropped the bomb upon check in leaving us with no alternatives. I would have appreciated if the team could have given us a heads up about this. Just when I thought things couldn’t get any worst, the aircond in our room was not working. The room was stuffy and hot. When we informed the front desk, they were giving all kinds of excuses and gaslight us into thinking that some windows were open somewhere hence the aircond is not cold. Despite us reassuring them that all windows and doors are shut, they still insisted that nothing is wrong with the aircond. After about an hour or so, finally the maintenance guy is there which he then concluded that the aircond is not working. We then had to wait to change room past midnight after such a long day! I really hope the team can look into how to improve their quality as this is not the standard for any Marriott Hotels be it a Fairfield branch. At a rate of RM300++/night in the middle of no where, with no hot water or working aircond, I feel like I deserved a refund. Could have gotten a better stay by staying in the cheaper hotels nearby. Anyway, what a disappointing stay.
Dịch