Ocean Spring Resort Chengdu - MGallery

Khách sạn nhìn chung rất tốt và trải nghiệm sống rất tốt. Nếu bạn chọn đến đó vào ngày làm việc thì sẽ có ít người hơn và trải nghiệm sẽ tốt hơn. Môi trường đẹp, sảnh hơi keo kiệt, phòng đơn giản và trang nhã, thiết kế hợp lý. Trải nghiệm tắm riêng trong nhà cũng rất hay, riêng tư mà không mất view. Khi đặt dịch vụ, tôi đã thêm WeChat với Hannah ở quầy lễ tân, dịch vụ rất chi tiết và chu đáo, họ biết hôm nay là sinh nhật của tôi và còn gửi bánh và một món quà nhỏ, thật chu đáo ❤️ Tuy nhiên mình vẫn có một số ý kiến ​​dành cho khách sạn, mong khách sạn có thể cải thiện phần menu bữa tối và set lẩu nhỏ, các món ăn hơi đơn điệu và thiếu sót, ngoài ra có thể để thêm một số tăm xỉa răng trong phòng sẽ sẽ thuận tiện và nhanh chóng hơn rất nhiều. Bạn cũng có thể thêm một chiếc chăn sofa (xem TV có thể đặt được, nhưng chăn quá dày, hơi bất tiện.) Chăn cũng bị bong ra một chút, tôi hy vọng nó có thể được cải thiện. đợi lần sau nhé!

Khách sạn rất đẹp. Tất cả nhân viên trong khách sạn đều rất niềm nở và nhiệt tình. Tôi sẽ quay lại thêm.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

定這個酒店前看了很多評論和帖子都説是親子酒店，實際不是，親子設施非常簡陋，組織小童活動的工作人員也很不耐煩。唯一的好評給到一個叫陳魏的工作人員，非常有耐心，對小朋友很熱情。 這個酒店的温泉是不錯的，但是這個價位的房型套餐屬實偏高了。 還有，雖然説是管家服務，但是管家就是微信上發一些消息，最後找顧客多次索要好評，甚至説她來代寫，很不舒服。所以攜程這裏的5星好評應該真實性不高。

這家酒店，猶如一顆明珠鑲嵌於繁華塵世之中，靜謐而雅緻的空間令人流連忘返。無論是精緻的客房設計還是優質的服務水準，都值得稱讚！入住此間酒店如同身臨世外桃源，每一處細節都體現着匠心獨運的精緻與貼心服務，令人讚歎不已！在此次入住期間，我對於酒店的設施設備和人員服務非常滿意，尤其表揚他們的專業和貼心。我相信這將是我今後旅行住宿的首選之地。期待下次再光臨貴店！此店入住意自佳，雅座陳設皆匠心。窗外景緻添新意，一宿安寧夢已深。

入住的海泉灣美憬格温泉酒店，客房設施齊全，環境優雅，服務態度極佳。床鋪柔軟舒適，房間內乾淨整潔，讓人感到非常舒適和放鬆。餐廳的菜品口味豐富，色香味俱佳，尤其是温泉魚小火鍋，鮮美可口。此外，酒店的服務員態度熱情周到，讓人感到賓至如歸。整個酒店的設施和服務都令人印象深刻，是一次非常愉快的體驗。強烈推薦給需要放鬆身心、享受生活的朋友們！

近日在成都海泉灣美憬閣索菲特酒店體驗後，深感其服務與設施皆為上乘。酒店環境優美，寧靜而温馨，令人身心放鬆。客房舒適寬敞，細節之處盡顯品質。温泉池水清澈見底，泡湯之餘還能欣賞到周圍的自然風光。餐飲方面，美食種類豐富，味道鮮美。服務人員態度熱情周到，為我們的旅程增添了諸多便利。此次入住體驗，讓我印象深刻，強烈推薦給追求品質與舒適的朋友們。總體而言，此温泉酒店值得一試，定會給您帶來難忘的體驗！

非常專業的親子酒店。專業是指能抓住有娃家庭的需求，孩子開心大人自然滿意。温泉池從早上10點開到晚上11點，室內室內池和室外池花樣多，小孩子玩得樂此不疲。小小的河心島也大大滿足了娃的探索欲，還有就是小河道里的各項設施，小朋友玩得不要太高興。表揚一下工作人員張永傑，人很nice，看我們不會撐船，主動帶我們兩個大人兩個小孩在河裡遛了一圈。金堂索菲特不算大熱酒店，人不打擠，體驗感就又要往上拔一拔。建議怕擠的家長們打卡，絕對乘興而來滿意而歸。