Tài Khoản Khách
12 tháng ba, 2023
Nothing at this hotel is fine. The price may seem attractive but even for that price deserves something more decent. To begin with the most important thing, hygiene is as good as non existent, which is shocking for Istanbul. Rust in the bathroom and mold in the shower me cabin, dust and stains everywhere, and the cleaning lady didn’t even bother to turn the sheets upside down. We had a kettle that had never been cleaned, asked reception to replace it, and the service lady knocked and bumped into the room without waiting for me to answer. No wonder she did - the door could not be closed properly!!! Breakfast was not better. Poor choice, terrible quality ingredients (this is probably the only place in Istanbul where food tastes like… well.. nothing!), everything boiled to save oil and spices. They didn’t even have milk and didn’t bring any, regardless of how many times we asked for it. Orange juice was not available, bread choice was baguette or simit, and when we wanted scrambled eggs, they asked us to pay for them. No description or names of dishes available, no allergens information so whatever. In this hotel, nobody speaks English or any language other than Turkish. They will say they do, and they seem to understand what you say but can’t answer. Spent my breakfasts typing on Google translate to understand what I am eating. If you want a tip or you need something-better find a way to show it instead. Last but not least, don’t get fooled by their ‚wellness area‘. Any time I wanted to go they told me it was closed , no explanation at all. For all I know it may not even exist. The only good thing is location. You are very close to Kapali (15m) and main sightseeing destinations (30m) to Aya Sofia and the Blue Mosque and Taksim. Choice is yours, but for me they are no longer on Istanbul map.
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