Ernst NZ
ngày 7 tháng 6 năm 2024
Certainly! Here is a positive hotel feedback piece based on the provided points:
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I recently had the pleasure of staying at the Nippon Hotel in Istanbul, Turkey, for five nights in suites 809 and 807. Initially, I had to cancel my first booking due to schedule changes. Despite the rooms being non-refundable, the hotel reservation team went above and beyond to assist in rebooking and refunding the total amount. Their helpfulness and kindness were greatly appreciated, and I'd also like to commend the trip.com team for their exceptional support.
Our suites were wonderfully comfortable, featuring a balcony and a spa bath, which added to the luxurious experience. We were delighted by the daily chocolates and macaroons that were provided. The breakfast buffet offered a huge variety of delicious options, ensuring a great start to each day.
As we checked out early, ahead of the Breakfast restaurant opening, they gabe us a small Snack pack- lovely thought!
The staff throughout the hotel were incredibly friendly, enhancing our stay with their warm hospitality. They also have a good functional gym, however no pool.
One suggestion for improvement would be to have some balcony furniture available, even if it's kept inside the suite. Additionally, having bath salts for the spa bath would be a lovely touch for suites, and for safety reasons, handrails are needed for the spa.
Overall, our stay at the Nippon Hotel was very pleasant, and I would highly recommend it to others.
---Ernst New Zealand
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