Dontay
ngày 1 tháng 5 năm 2024
Overall, my stay was decent, however, I must say that I was a bit disappointed considering the 4-star rating of the hotel.
Upon entering my room, I noticed some visible cracks and paint peeling on the walls. Additionally, there were some minor holes in the walls that were a bit concerning. For a hotel with a 4-star rating, I expected the rooms to be up to high standards.
I chose to stay at your hotel because my fiancé loves the Omni hotel chain and we were both looking forward to a luxurious experience. However, for the price and rating, I was not completely satisfied. While the staff was great and made our stay comfortable, the overall presentation of the room took away from our experience.
I hope you take this feedback into consideration and work towards maintaining the high standards that are expected from a 4-star hotel.
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