Daniel
16 tháng một, 2024
We decided to stay here due to some weather. Front desk was less than interested in getting us checked in. Got to our room and it was frozen. Cranked heater up for it to never work. Literally stood around the hair dryer trying to get warm. Went to front desk to complain. Wasnt offered a different room or anything. Asked for extra blankets, got sheets... couldnt even turn the tv on. Asked how, was ignored. My wife, 2 children and myself slept in our jackets and snow pants under blankets and still froze all night. Says it includes breakfast, couldnt be bothered to put it out. After multiple people complaining they put out 3 bagels and 8 of those mini cinnamon roll thingys. Only time feont desk was interested in us was when our car wouldnt start. "Need to book another night?"...
I'll sleep in my car at negative 20° before i deal with this place again. Asked for the room to be discounted due to the lack of amenities, they agreed. Not only was the room not discounted, they added 3 seperate charges.
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