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The hotel is located fairly centrally in the island of Pingtan in a small village. Its exterior is nicely decorated with lights, and if you arrive late at night like we did, you’ll thank for that, as it shines like a beacon in a otherwise not very well lit street. The service shone from the beginning. One of the staff was ready to help us with our luggage and show us in, and there was no delay with the registration of my passport (something that as any foreigner that has travelled in the Chinese Mainland will be able to tell, is not something to take for granted), and was immediately added to WeChat, where through the entire trip I was kept updated on everything relevant to us as guests, from the time breakfast was ready, to the fact that a guest with a dog was going to stay in a room next to ours (to which they offered to change if we needed in case any of us was scared or allergic to dogs). Breakfast was always kept warm for us, even when we were coming down late and were not expecting it to be there, and in general the staff’s attitude was always what you would expect in a bigger, more established (and more expensive) hotel, but with a home-stay twist. The hotel is not very close to any scenic spot or touristic destination, but they offer a service of e-bike rental that we used through the trip, and that we’d recommend to anybody is staying here as it took transportation off the list of things we had to think about, and allowed us to fully take advantage of the central location of the inn. With 2 people per bike, going very far North, or South to the city (sometimes both in one trip), we never ran too close to empty our batteries. The room was clean, big enough, and as we were staying on the last floor and our door opened to a patio, very well ventilated. The patio also proved to be a nice place to sit and chill or eat, and I was able to make work I had to finish feel less of a sore in the middle of my holidays. The only things I’d add or change to the room experience are a place to hang clothes (there wasn’t any closet or the sort), the toilet paper (they offered tissues but they don’t feel the same when you want to, you know, keep your hands clean), and real towels (they offer disposable towels, but they’re just not the same). In conclusion, not only I would come back but I most certainly will, as I had an amazing trip and this inn played no small part in it. Would 100% recommend if you like less noisy, more home stay-ey atmosphere, and don’t mind to be a few minutes drive from the city.

Everything was good for us. Every room comes with massage chair too. Friendly staff to answer all our queries. Location is near the metro line where we wanted. Took a pic of their family room...looks cute too.

As frequent leisure travellers from Australia, this was our second stay at this hotel during this trip, and we remain exceptionally pleased with our overall experience. Location & Transportation: The hotel's location is exceptionally convenient, offering easy access to a vast selection of excellent dining, from local noodle shops to hot pot and barbecue. A metro station providing affordable access to the city centre and beyond is conveniently located just 800 meters away (and is free for those over 65 regardless of nationality). For guests with mobility concerns, we highly recommend DiDi (online taxi service), which we found to be an equally affordable and highly convenient alternative for city travel. Staff Service: The hotel staff consistently demonstrated outstanding hospitality. The receptionists were exceptionally friendly and efficient, ensuring a seamless check-in and proactively providing airport transfer information before our arrival. This high level of service extended to the pleasant breakfast staff and the cleaning personnel, who offered warm and welcoming greetings each morning. Laundry & Amenities: The availability of complimentary and assisted laundry service was a major advantage. This amenity proved highly convenient and essential during our 16-day trip covering Fuzhou and the surrounding area of Pingtan. Room Quality & Layout: We were very satisfied with the room's upkeep. It was meticulously cleaned, and the bed sheets, towels, and linens (including pillows) were all immaculately maintained—a crucial factor in our selection criteria. Furthermore, the room's layout was highly practical and luggage-friendly, featuring a logical and efficient arrangement of amenities. In conclusion, we are highly satisfied with our selection and would unreservedly return to this hotel on any future visit to the city.

The staff were extremely friendly and attentive, even before my arrival. They tried to contact me in advance, but as a foreign guest, I do not have a Chinese phone number. It would be more convenient if the hotel could ask for guests’ WeChat IDs through the Trip.com messenger instead. Upon arrival, the staff created a WeChat group and added me in, which turned out to be very helpful. Through the group, they assisted with all kinds of questions, such as recommended places to visit, how to rent an e-bike, and where to eat nearby. The responsiveness and service were excellent. The room was awesome — very clean, spacious, and comfortable. The bed was especially comfortable, and the view was fantastic. I also really loved the projector screen in the room, which allowed me to watch WeTV shows and other content. It made relaxing in the room even more enjoyable. The hotel provides e-bike rentals, which is a great feature. However, I was personally under-geared for the weather. It rained the day before, and the entire day was cloudy with temperatures around 11°C. The sea breeze was very strong and cold, especially when riding the e-bike with the wind blowing directly at you. Proper winter gear is definitely needed in such conditions. If the hotel could provide glove and jacket rentals, that would be an amazing improvement. In the evening, the staff even brought a small gift to the room. The gift was thoughtful and practical, and I really liked it — it was a warm and welcoming gesture that made the stay feel extra special. Breakfast was okay. Guests are seated on Level 2, and the meal is served to the table. As I come from a place where some Chinese do not consume beef, it would be great if there were options such as chicken or beef. That said, the beef noodles were actually very good. The Western-style breakfast, however, was quite average.

⭐️⭐️⭐️⭐️ Excellent Stay – One of the Best in Fujian This is truly one of the best 4* hotels in Fujian, not just in Fuzhou. This was our third stay, and we continue to be impressed. 🛏 Room Comfort & Cleanliness The room was very spacious, clean, and well-maintained. The bed was extremely comfortable, ensuring a restful sleep. We stayed on the 5th floor, and our room had a balcony overlooking the garden of the breakfast restaurant, which was a lovely view. Despite the central location, the room was very quiet — we could not hear any street noise at all. 🤝 Service The hotel staff were warm, friendly, and helpful. We especially appreciated that they allowed us to store our luggage securely for a week while we traveled to Wuyishan and Xiapu. 🧴 Amenities Toiletries were well supplied and replenished adequately. Overall room facilities meet 4-star standards. 📍 Location & Connectivity The location is excellent and extremely convenient: 1) McDonald’s and Yonghui Supermarket (永辉超市) are right beside the hotel. 2) Directly opposite is the large shopping mall 五四印象, offering numerous dining options (including a Japanese restaurant), optical shops, beauty and hair salons, and many fashion retail stores for both men and women. 3) It is only a 10-minute ride to Fuzhou Railway Station, making it very convenient to travel to other cities in Fujian and even neighboring Zhejiang. 💰 Value for Money The room rates are very reasonable for the comfort, service, and convenience offered. Excellent value overall. 🙏Areas for Improvement 1) The breakfast buffet has a limited selection and could offer more variety. 2) The metal fence on the balcony is rusting and would benefit from repainting or replacement. 🌈Overall A highly recommended 4-star hotel with excellent comfort, service, and strategic location. We will definitely return again.

This is the our first visit to Fuzhou. I traveled with my husband and my mum. I booked 4 different hotels for a total of 9 nights in Fuzhou. Narada is the second hotel. We stayed for two nights at the private hot spring wing. Was given free upgrade upon checking in. We were then driven to our rooms by the lovely front desk lady, Xiao Li (前台小李). She is very professional, super helpful as the moment we got out of the cab, she carried all our baggages. Throughout our trip, she is always there to answer all our questions and is very warm and personable. The next morning, we then called the front desk for the buggy to pick us up to the main hotel side for breakfast. The spread is very good with both Chinese and Western cuisine. The chefs are very nice and approachable. I want to take this chance to thank the restaurant waitress, Chen Hong (陈虹). Every morning we were greeted by her superb service. She shared with us about the culture, food and places to go in Fuzhou. She really go out of the way to make us feel welcomed. Checking out was a breeze too. We just called the front desk and leave our keys in the room and head off. We then made our way to next hotel nearer to the city centre. We were shocked by the condition as the surroundings and the exterior of the hotel looked so rundown and dirty. We then decide to go back to Narada. We were again served by Xiao Li (前台小李). The moment she saw us, she immediately came to us asking if there’s anything she can help us with. We told her about our horrific encounter at the other hotel and she helped us arrange for 2 rooms at the main hotel side. She even brought us up to see the rooms before committing the stay. We also met Chen Hong (陈虹) while waiting for the rooms, she was empathic and recommended other local places and events. We were so impressed by the rooms, the hospitality and the impeccable service by Xiao Li (前台小李) and Chen Hong (西餐厅陈虹) that we decided not to move in to the city centre and stayed here for 7 more nights before our flight back to Singapore. Big thumbs up to Narada Resort & Spa, Shoukai, Fuzhou. The people there are truly amazing. Thank you very much!

The hotel is centrally located with easy access to public transportations, such as buses, train stations, and the subway, the famous hot spring park is nearby. There are abundance of restaurants within a short walking distance. While the hotel amenities may not have been updated to five-star standards, it was clean and spacious enough for a comfortable stay. The breakfast selection was great. The check-in process and English communication were easy. Overall, I found this hotel to be a fantastic value for the price.

I extended my stay because of the hotel’s excellent location. A bit of noise from the road traffic but not really noticeable. The room was clean; the housekeeping staff are outstanding - very service oriented. The size of the suite room is ok - not exactly very big but enough space. There’s a small gym in the hotel which is a plus point for me.