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Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.5
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Tất cả đánh giá(56)
Đánh giá tích cực(43)
Đánh giá có ảnh/video(10)
Đánh giá tiêu cực(3)
Sema Yılmaz
Phòng Tiêu chuẩn ba giường
Lưu trú vào thg 10, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 1, 2025
***e yiyi güzler yüzlü personeller tertemiz
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Warm greetings from Pickalbatros Aqua Park Resort! We extend our sincere gratitude for taking the time to share your feedback following your recent stay with us. Your kind words serve as a testament to our commitment to meeting and exceeding our guests' expectations. It is truly an honor for us to provide you with the highest level of hospitality, and our dedicated team works tirelessly to ensure that you experience exclusive and privileged comfort throughout your stay. Your positive comments are a source of motivation for us, and we eagerly anticipate the pleasure of welcoming you back to Pickalbatros Aqua Park Resort for another memorable vacation. Best regards, Pickalbatros Aqua Park Resort Management
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 10, 2023
Một mình
10 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 11, 2023
Для семьи наверное ок, но мне одному не понравилось там, за территорией ничего нет, лежаки забивают по утру. На ужин так же люди приходят заранее) для меня это не отдых, а какая то битва за комфорт) вечерняя анимация для взрослых отсутствует, еда сносная мне понравилась:) вообщем если вы с ребенком рекомендую, если вы без детей, то делать там вам нечего. И по ощущениям я там был единственный кто без тур оператора)
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest, Sunny Greetings from Pickalbatros Aqua Park Resort!Many thanks that you managed to post a review on your recent vacation at Pickalbatros Aqua Park Resort, we highly appreciate your kind praises, which are indicative of the fact that our sunny resort does meet our guests’ expectations. It is an honor for us to surround our guests with an utmost hospitality and our hotel team is working their skills out to provide them with an exclusive and privileged comfort. We are looking forward to your next visit. Best regards, Pickalbatros Aqua Park Resort Hotel Managment.
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Warm greetings from Pickalbatros Aqua Park Resort! We extend our sincere gratitude for taking the time to share your feedback following your recent stay with us. Your kind words serve as a testament to our commitment to meeting and exceeding our guests' expectations. It is truly an honor for us to provide you with the highest level of hospitality, and our dedicated team works tirelessly to ensure that you experience exclusive and privileged comfort throughout your stay. Your positive comments are a source of motivation for us, and we eagerly anticipate the pleasure of welcoming you back to Pickalbatros Aqua Park Resort for another memorable vacation. Best regards, Pickalbatros Aqua Park Resort Management
헤이칸
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 1, 2024
Gia đình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 3, 2024
와 이건 머 최고입니다
웬만한 워터파크 씹어 먹습니다
거다가 이가격에 올인클루시브라니
술만 마셔도 뽕 뽑습니다!
식사는 매끼 비슷합니다^^;
호텔 뒷편 넓은 풀은 온수풀입니다 참고하시길
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Warm greetings from Pickalbatros Aqua Park Resort! We extend our sincere gratitude for taking the time to share your feedback following your recent stay with us. Your kind words serve as a testament to our commitment to meeting and exceeding our guests' expectations.It is truly an honor for us to provide you with the highest level of hospitality, and our dedicated team works tirelessly to ensure that you experience exclusive and privileged comfort throughout your stay.Your positive comments are a source of motivation for us, and we eagerly anticipate the pleasure of welcoming you back to Pickalbatros Aqua Park Resort for another memorable vacation.Best regards,Pickalbatros Aqua Park Resort Management
Ülkü
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 3, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 4, 2024
Odaları biraz eskiydi. Onun dışında her şey çok güzeldi.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Warm greetings from Pickalbatros Aqua Park Resort! We extend our sincere gratitude for taking the time to share your feedback following your recent stay with us. Your kind words serve as a testament to our commitment to meeting and exceeding our guests' expectations. It is truly an honor for us to provide you with the highest level of hospitality, and our dedicated team works tirelessly to ensure that you experience exclusive and privileged comfort throughout your stay. Your positive comments are a source of motivation for us, and we eagerly anticipate the pleasure of welcoming you back to Pickalbatros Aqua Park Resort for another memorable vacation. Best regards, Pickalbatros Aqua Park Resort Management
Tài Khoản Khách
Phòng gia đình
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 5, 2024
非常好的酒店
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Warm greetings from Pickalbatros Aqua Park Resort! We extend our sincere gratitude for taking the time to share your feedback following your recent stay with us. Your kind words serve as a testament to our commitment to meeting and exceeding our guests' expectations. It is truly an honor for us to provide you with the highest level of hospitality, and our dedicated team works tirelessly to ensure that you experience exclusive and privileged comfort throughout your stay. Your positive comments are a source of motivation for us, and we eagerly anticipate the pleasure of welcoming you back to Pickalbatros Aqua Park Resort for another memorable vacation. Best regards, Pickalbatros Aqua Park Resort Management
haithama2022
Lưu trú vào thg 12, 2024
Gia đình
1.0/5
Đăng tải vào 6 thg 1, 2025
I would like to share with you my experience at Pickalbatros Aqua Park Hurghada Unfortunately, we faced unpleasant experience since we arrived as follow: The hotel over all experience: 1) Only one person handling the bags from the car to the rooms 2) Only 3 pools heated ( 2 pools for kids with maximum age 5 years) while the main Aqua park pools are extremely cold while the main purpose of coming to this hotel to enjoy the aqua parks 3) The stairs of the Aqua park pools are made of MARBLE which is extremely slippery thus very Dangerous while we are walking from one slide to another 4) There was a maintenance in the main pool with a lot of noise and dust from the drilling during the day while it’s dangerous for the kids chest and vey noisy to enjoy the day 5) Adding to the above, if we knew that 3 slides out of almost 7, can’t handle even adults above 70 kilos and some not under 55 kilos! That means not us nor our kids! We would not have booked the hotel in the very first place The room experience: 1) The room looks very old 2) The balcony black rubber is not closed tightly as attached which allows dust and insects to enter the room (as attached) 3) The safe box is not working and very old ( as attached) 4) The remote control was not working we checked the battery was badly used and someone bitten them (as attached) 5) The TV channels was blurry, once the man came he mentioned the channels working well and left without doing anything 6) The hot water for the shower was very cold only after one out 4 of the family members showered, and I stayed more than one hour and a half to get it managed
Dịch
Phản Hồi Từ Khách Sạn: Dear Haitham, Thank you for sharing your detailed feedback regarding your recent stay at Pickalbatros Aqua Park Hurghada. We sincerely apologize that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. Your feedback is invaluable as it helps us improve our services to ensure a better experience for all our guests. Regarding your comments: Handling of Luggage: We apologize for any delay in assisting with your luggage. We are currently evaluating our staffing levels to ensure a smoother check-in process for our guests. Heated Pools: We regret that the temperature of the main Aqua Park pools was not satisfactory. We will review this issue with our technical team to consider improvements, especially during colder seasons. Safety of Pool Areas: The safety of our guests is a top priority. We take your feedback about the marble stairs very seriously and will review the materials used to ensure they meet safety standards. Maintenance and Noise: We apologize for the inconvenience caused by maintenance work during your stay. We aim to schedule such tasks at less disruptive times, and your comments will help us improve in this area. Aqua Park Slides Restrictions: We understand your disappointment regarding the slide weight limits. These restrictions are in place for safety reasons, but we recognize the importance of clearly communicating such information before booking. Regarding the room experience: We regret that your room did not meet the expected standards of comfort and maintenance. Our housekeeping and maintenance teams will be notified about your concerns regarding the balcony door, safe box, TV, remote control, and hot water issues to ensure such matters are addressed promptly. Please accept our sincere apologies for any inconvenience caused. We value your feedback and hope to have the opportunity to welcome you back in the future, where we will do our utmost to provide a stay that exceeds your expectations. Thank you once again for your detailed comments. Best regards, The Pickalbatros Aqua Park Resort Team
Wiesław D
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 17 thg 12, 2024
staying at this resort was a pure pleasure. Although the hotel is only four stars, most five-star hotels could learn how to accommodate visitors. The rooms are cleaned every day from morning to evening and the outside cleaning is carried out 24 hours a day.
Dịch
Phản Hồi Từ Khách Sạn: Dear Wies, Thank you for your wonderful review and for choosing to stay at Pickalbatros Aqua Park Resort. We are thrilled to hear that your experience was such a pleasure and that our efforts to provide exceptional service exceeded your expectations. Your kind words about our cleanliness and dedication to guest satisfaction mean the world to us. It’s our goal to ensure every guest has a memorable stay, and feedback like yours inspires us to maintain and improve our high standards. We hope to welcome you back soon for another fantastic stay! Best regards, The Pickalbatros Aqua Park Resort Team
Sandor K
Lưu trú vào thg 10, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 25 thg 11, 2024
Perfect place for a vacation i would recommend this place to everybody . Yousif in housekeeping always surprised us with creative decorations in the room next to spotless clean room every time.... Kareem always took care of us at every meal. And the food was always the best .
Dịch
Phản Hồi Từ Khách Sạn: Dear Sandor, Sunny Greetings from Pickalbatros Aqua Park Resort. Our team would like to thank you for your rating of our property and for your comments about our housekeeping and about food, hotel facilities and our wonderful staff. We are glad that you enjoyed your vacation. We are looking forward to welcoming you back in the near future. Until then we remain, Warm regards, Pickalbatros Aqua Park Team
Hossam A
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 19 thg 11, 2024
One of the Best hotels I visited at Egypt. The restaurants were good and all people all kind and friendly.My kids enjoyed the warm pool, food was very good and variety, reception were helpful,bars staff are fast and respectful,chiefs always move and help others.
Dịch
Phản Hồi Từ Khách Sạn: Dear Hossam, Sunny Greetings from Pickalbatros Aqua Park Resort. Our team would like to thank you for your rating of our property and for your comments about our housekeeping and about food, hotel facilities and our wonderful staff. We are glad that you enjoyed your vacation. We are looking forward to welcoming you back in the near future. Until then we remain, Warm regards, Pickalbatros Aqua Park Team
mohammed i
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 3 thg 10, 2024
From the moment you check in to the moment you check out you are treated like a VIP in an absolutely amazing picture perfect high quality resort. Everything is of the highest standard and you get much much more than you expected. The resort, the unlimited facilities and services. Nothing is any issue when requested. You are spoilt for choice across the three resorts with unlimited access to pools, restaurants, bars, slides and much much more. The staff from reception, cleaners, waiters, lifeguards, chefs are the nicest friendliest always smiling and very polite no matter what. The resort design aesthetics layout greenery plantation, colour scheme is very pleasing to the eyes. Cannot recommend it highly enough. 10 mins from Airport too. Stunning beach across the road with frequent shuttle service and free access. Definitely my regular holiday resort now. We were in room 6442, perfect pool views.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mohammed, Sunny Greetings from Pickalbatros Aqua Park Resort. Our team would like to thank you for your rating of our property and for your comments about our housekeeping and about food, hotel facilities and our wonderful staff. We are glad that you enjoyed your vacation. We are looking forward to welcoming you back in the near future. Until then we remain, Warm regards, Pickalbatros Aqua Park Team
Mohamed M
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 13 thg 9, 2024
Thank you for everything Friendly workers Comfortable rooms Beautiful nature Many and distinctive water games Aqua Park Delicious food and many options, delicious food desserts all the time and drinks Easy check in and check out Free garage for cars Thnx pickalbatros
Dịch
Phản Hồi Từ Khách Sạn: Dear Mohamed, Sunny Greetings from Pickalbatros Aqua Park Resort. Our team would like to thank you for your rating of our property and for your comments about our housekeeping and about food, hotel facilities and our wonderful staff. We are glad that you enjoyed your vacation. We are looking forward to welcoming you back in the near future. Until then we remain, Warm regards, Pickalbatros Aqua Park Team
alex n
Lưu trú vào thg 8, 2024
Gia đình
1.0/5
Đăng tải vào 3 thg 9, 2024
Horrible food, rude staff, AC not working, had to go to the reception 3 TIMES to ask for someone to come repair it. The water slides are DANGEROUS. I hurt myself on the red one and my foot ended up bleeding a LOT and I can still see the injury, knowing I went there in MAY and it is now September. On the site, it said 'free unlimited ice cream', turns out it was only for 2 hours a day and there was only ONE flavour. What a joke . Only decent food were the pancakes, which ended up making me sick, and I couldn't understand why, until the last day of my trip where I say an employee but TAP WATER (which isn't consumable in Egypt) in the pancakes which should be illegal and for which I could probably have sued them. Apart from that, the staff isn't professional at all, rude, doesn't even try to smile, and still has the audacity to ask for tips for every single thing they do WHICH IS THEIR JOB. Thought it was an all-inclusive hotel, not that I'd have to pay twice as much to not get harrassed by the staff. Now everytime I know someone who's going to Hurghada, I can't help but feel bad for them. Lowkey traumatised. Never again.
Dịch
smecherie c
Lưu trú vào thg 7, 2024
Gia đình
1.0/5
Đăng tải vào 30 thg 8, 2024
My experience at Bar Columbia was very disappointing due to the attitude of the staff. I ordered a cocktail which was served to me in a disposable glass, although glass glasses were available at the bar. When I asked for a glass, the bartender refused and became rude, just because I didn't leave a tip. It's frustrating to see that at this bar, tipping seems to come first, and if you don't tip, you become non-existent to the employees. In addition, the ice cream area is located very far in a hidden place where you have to walk a lot to get a small scoop of ice cream in a small glass. The attitude of the employees is unprofessional and leaves much to be desired. It's unfortunate that respect for the customer depends on tips, which negatively affects the whole experience. I recommend the management to re-evaluate the way customer requests are handled and improve the attitude of the staff.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 23 thg 2, 2025
Amazing stay at this hotel with family and friends, first time visiting Egypt . Mahmoud Desoky was one of the lifeguards where we sat every day and looked after us every day they are so friendly, all of the restaurant staff and waiters go out of their way to make sure you’re looked after when ever possible. The pool waiters are also very friendly our pool waiter was called osama and he did a great job at making sure everyone was well looked after he’s always happy and smiling! Thank you for a great febuary half term ! See you soon 🙂