Jaz Makadi Saraya Palms

Super hôtel, nourriture extrêmement diversifié et excellente. Le personnel est également très très gentil ! Il y’a un golf, un centre pour faire du quad à proximité également. Je recommande !

此次的差評送給前台Ahmed，我們定了兩晚，到達房間後發現房間裏的空調不製冷，無奈衹能聯繫維修，維修了很久，雖然沒有修好……，，但是維修人員服務態度很好，無奈衹能去前台換房間，重點就是這裏，前台Ahmed非常傲慢，直接告知我們衹能給我們換個小房間，我們表示疑惑為什麼不可以換同房型，或者換成小房間是否退差價，結果Ahmend比我們還生氣？就好像我們提出了無理的要求？態度非常強硬的告知我們，就剩這小房間，要的話就讓他同事帶我們去看，不要就住空調無法制冷的原房間？我們去看了房間，比我們定的小太多了，我們表示不喜歡，如果預訂換成小房間是否會退差價，傲慢的Ahmed立刻表示這和他無關，我們僵持在前台，這時候Ahmed突然不耐煩的打電話，幾分鐘後他告訴我們還有一個房間，讓我們去看下，態度極差，命令式，好笑的事，我不懂他為什麼有如此無理的態度？並且之前告知我們衹有小房間，但在我們拒絕後，突然又有同房型了？這很有趣😁，事情到這裏並沒有結束，我們退房時，他竟然拿出滿意度表格讓我們填寫，我們拒絕後在等車期間，他的同事知道了Ahmed導致我們多次的不滿，這裏要感謝Mohamed，他試圖解決這個事情，讓Ahmed出來説明原因，但很明顯Ahmed有自己的個人素質？竟然出來質問我們為什麼不滿意？這真的太好笑了……，外部的車進酒店需要前台也就是Ahmed聯繫放行，結果他並沒有告知我們這件事，最後是Mohamed幫助我們解決了這個問題，但我相信這應該是Ahmed的工作內容，所以到現在為止，我依舊不明白他為何如此無理？酒店的要求嗎？！無理的對待中國人？這很有趣…

The staff are friendly and always smiling and eager to help and facilitate every thing. Food are ok. Snacks bar are very tasty and makes a lot of delicious cocktails. View are exceptional. Facility needs maintenance specially the A/C.....

Lovely place fantastic rooms very good view staff are helpful and always support thanks all you made our vacation better , room cleanest was fantastic food delious service so fast location it's near from all facilities I recommend for for all

The hotel is so cozy, it’s feels like at home or like your private villa, we always were staying at the calm pool and it was vacation what we dream about! The staff is friendly and attentive, from the reception till housekeeping! Food is more than enough and very very tasty! Cocktails is amazing. Definitely will come back! Special thanks to Shaban for keeping our room very clean, and make some decorations everyday!

One of the best places that I have visited ❤ Actually, I enjoyed it very much, the staff is friendly ❤and smiling 😊 so I like to thank """Mr.Ahmed khamis 👏👏👏""" for good deal with us 🥰🥰👏👏👏and the professional 's way of solving any problem we have🌹🌹🌹🌹🌹🌹🌹👏👏👏👏

It was a good holiday and I was very happy in this hotel its good place to relaxing and also very active if you need anything in the hotel ask Alberto and bogy and bob they will do hair best to get what you need the entartement staff are very perfect and they sure and honest desire to help

It is my 2nd stay in the hotel and it was amazing as the 1st time Food variety and helpful friendly staff, many thanks to chef Hany and the staff specially Mr. Abdul Sattar. Helpful front desk 24 hours always smiling and cooperative Clean rooms and amazing Aqua & quite beach It is the best place for family trip where you will find all you look for

Its was really nice experience in this hotel because everything was so nice and people here are so kind and the food was so perfect and rooms always clean and beach so clean and nice and service was perfect and we gonna back again here for sure to enjoy the next holiday