App wouldn't work for pre-check in. While checking in in person, girl at the counter took a phone call and talked on the phone the whole time and just handed me the key in the envelope. During the night the heater made all kinds of screeching noises and then shut off - repeatedly. I was not able to sleep because of the freezing temp and/or the screeching noise. I told the clerk in the morning and his only response was, "do you want a printed receipt?"
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