Le Pic Blanc

great spot and handy to the ski area, just a walk over the carpark to lifts, very clean and tidy room service everyday which was great, good location for getting about the main stretch of town is up the hill about a 10 min walk but it was still nice in the evening to do, plenty of ski hire shops near the lift. staff were great

Pros: - hotel is very conveniently located near the ski rentals and lifts - large breakfast buffet, solid quality (except for patisseries which did not look appealing) - were ugraded to a larger room - nice afternoon tea offering free of charge (includes cakes, crêpes, sandwiches, drinks) Cons: - restaurant good but not excellent and some orders were forgotten - menu not online and was not sent as requested via mail several times - lunch was average (croque monsieur arrived cold first) - service can be patchy - could not get lunch or anything to eat as kitchen is closed between 3 and 4.30 pm it seems - whirlpool is being charged separately - not great value for money - reception staff has little leeway to make decisions

We had a lovely time at the hotel, from the minute we walked into the lobby we were met with a very warm welcome. The room was lovely with beautiful views , very clean and plenty of space. The bar area was really comfortable, staff are so friendly and helpful they actually made our holiday - a huge thank you to Alicia, Thomas and Arthur. After a day of skiing, it was great to come back to afternoon tea and sit by the fire. The restaurant has amazing views, the evening meal was lovely and I must call out Tristan, he is the manager of the restaurant and demonstrates true leadership, his attention to detail is outstanding and you can see the team who work with him follow the same standards- all are so friendly and helpful! Unfortunately, breakfast is not the same and the reason why I gave 4 stars not 5. Tables are not reset after people leave, many people walking round looking for knives and forks, the hot breakfast food ran out very quickly and not replaced, the coffee machines were permanently running out of milk, there was no visibility of a manager and staff stood around and not so helpful such a shame as everything in the hotel is amazing.

We had a three generation family ski holiday, staying at Le Pic Blanc. The staff were all friendly and nothing was too much trouble. There is a ski shop and storage on the bottom floor which is an excellent facility. Francois was proactive and emailed us after booking to see what we needed to hire and approximate sizes to ensure he had the items in stock. The hotel is ideally situated near the Bergers Lift and a parade of shops, including a supermarket and pharmacy along with bars and restaurants. For little ones there’s a lovely play park with climbing frames etc just outside the hotel. The rooms are clean and practical, with very comfy beds. Plug sockets are near the bed and there’s a nespresso machine as well as a kettle. One slight ******- a few more drawers would have been handy. The restaurant had a great breakfast buffet and plenty of high chairs. We did’t book ha;of board but ate at the hotel most nights. The half board menu changed daily and had two choices at each course, plus there were a la carte items to choose as well. The children’s menu was excellent, with fish and pasta a big hit. The hotel was busy when we were there as it was French spring break but the smiles of the staff never faltered. Live acoustic music in the bar, pre dinner ballon sculptures and face painting all added to a lovely family time. Not to be forgotten, the waffles, and cookies in the lounge at 4.30 -lovely treat after a day on the slopes. The beautiful pool was also a great hit- with gorgeous views of the mountains through floor length windows. It was an ideal family hotel.

Just returned from a 5 day half-board stay at this hotel. Lovely hotel, staff very friendly and helpful. Room was very clean, spacious, comfortable and warm. Restaurant was really nice, food was delicious, had a good choice for breakfast including freshly cooked eggs and pancakes. Bar area comfortable and relaxing - some entertainment for younger children, a real fire gave a cosy feel and pool table was a popular feature. Hotel in a great location - 2 min walk to the lifts and a shopping centre with multiple equipment hire shops and restaurants/cafes/bars - with good connections to main Alp d’huez village (a 15 min walk away). Would be more than happy to stay again.

Plus points: Beautiful views from dining area. Proximity to piste Staff mostly very helpful Evening meals of a high standard Sandwiches and cakes provided each afternoon Negatives Upon arrival hotel failed to provide cold platters for 2 of our party - that was compounded by a further failure to provide complementary drink. Duty ‘Manager’ response woeful. The ‘Spa’ description i s not warranted.A sauna will cost €20. No steam room. Elsewhere such facilities included at this price level. Nowhere near enough seating in the bar area - hotel needs a general refresh.

Our spontaneous decision to spend the weekend skiing at Alpe d’Huez led us to stay at the Pin Blanc hotel, and overall, it was a delightful experience. Despite not being able to check in early, the staff warmly welcomed us, allowing us to change into our ski clothes at the spa and conveniently pick up our rental skis in the basement, complete with lockers. Arriving at 10:30, we were on the slopes by 12:30! Upon returning at 5 pm, we were pleased to find a very comfortable room with a mountain view and balcony. Highlights included the quietude of our room, shielded from elevator noise by double doors, and its tasteful decor. Additionally, amenities like a fridge, Nespresso machine, and assortment of teas were appreciated. The bathroom was well-appointed, featuring lovely products, with the body milk leaving a delightful fragrance. Breakfast was abundant, served in a spacious room overlooking the mountains, and the 5 pm tea time offering madeleines, crepes, and hot chocolate was a nice touch. On the downside, the bathtub took an exceptionally long time to fill and had drainage issues. Also the hotel wasn’t ski in- ski out, we had to walk 5 min to the base of the mountain. Special thanks to François at AltitudeSports for his invaluable assistance in ensuring our skiing experience was exceptional, and to Opale, Carla, and Juliette for their warm morning greetings.

We stayed for a week - good location and hotel looks fine. But staff massively overstretched, food is poor (3 choices for children for a week - chicken and chips, fish and chips or burger and chips), service is bad (overstretched staff) with food delivered ad hoc and often cold, 10 yr old found a plastic string in his breakfast this morning - manager not overly bothered, swimming pool has been freezing since we arrived - apparently a pump is broken. We talked to reception about the poor food choice for children - told us to talk to the restaurant as not their department. When we arrived we were surprised it was ‘only’ 4 star but maybe they are lucky to have that.

We stayed in a family suite during February half term. The suite was well equipped, clean and a decent size. Beautiful views. There were a few evening when they offered extra activities for the children such as face painting and. Balloon modelling which were big hits. Main issue was the restaurant - service was slow and food often arrived barely warm. Very limited choice. The staff were nice - just not enough of them. Children’s menu was very restricted - burger/nuggets/fish with either chips or pasta or vegetables. Shouldn’t be too much to ask for them to have a carb AND vegetables each night? Breakfast coffee was awful - served by a machine which was usually broken so ended up serving cold coffee.