Khách sạn Suối nước nóng tại Gero

One of our best stays during my time in Japan! The staff were very friendly. She shared with us where we should go for onsen, dinner and places to visit. Breakfast was simple but very hearty. We are touched that they considered our food restrictions and adjusted accordingly. Very thoughtful! We could also use the yucata and jacket to walk around town. Love this experience very much! The onsen is also lovely. We highly recommend this place and will definitely come back again. P.s they don't have yamato service if you need to deliver your baggage.

쇼와시대의 레트로 감성을 제대로 느낄 수 있는 료칸이예요! 오래된 시설이라 조금 불편한 점도 있을 수 있겠지만, 주인분과 직원분들 모두 정말 친절하셨고, 석식과 조식 다 너무 정성스럽고 맛있는 식사였어요!^^ 크지 않지만 24시간 온천욕을 즐길 수 있었던 것도 이점! 주변에 온천마을을 산책하는 것도 정말 좋았습니다! 자료가 거의 없어서 고민을 조금 했었지만, 선택하길 잘했어요! 세련됨보다 일본의 진짜 료칸을 경험하시고 싶으신 분들께 적극 추천합니다!

This is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights. We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal. The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay. The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms. The best facility was the hot springs! They are exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak. What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas. We would love to stay here again!

The hotel is settled in the middle of Gero Hot Spring town, short walk from the train station and can also be reached via bus from Kamikochi area. The hotel itself is very clean and well maintained. You can feel the spirit of older times in this hotel with a lot of beautifully selected decoration pieces. The manager showed us around and even offered us a new room since I accidentally booked one without shower (we declined that offer since we only wanted to stay for one night). That’s why we used the Onsen area for showering which is beautiful and includes all amenities. View above Gero and including an outside Onsen area to watch the sunrise. The staff was very friendly, the manager even drove us to the bus station since we forgot our jackets in the bus. The bar is well-equipped and a great place for a drink or two. One of the best parts was the breakfast. Never had such a good Japanese breakfast before- delicious, served in a private room, beautifully arranged. Next time we want to try their dinner :-) We felt like family and I can recommend anyone going to Gero to stay at this great hotel! Thanks again for your hospitality!

Although the building itself seems to be old, but the room was quite spacious and decently clean. We had a relaxing stay at this hotel with their very comfortable beds. Unfortunately, the hotel is not in the Gero town center, and you need to travel by car or taxi. Nevertheless, the onsen bath was very good with alkaline onsen bath soothing the body after a tiring walk around Gero town. The buffet dinner was very good which includes all-you-can-eat crab legs.