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Tài Khoản Khách
Suite Tiêu chuẩn
Lưu trú vào thg 3, 2023
Vợ chồng
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2 thg 5, 2023
Nhìn chung, tầm nhìn và căn hộ rộng rãi có thể tương đối xứng đáng với số tiền bỏ ra. Đã xảy ra vấn đề với việc đặt phòng khi nhận phòng nhưng chúng tôi đã được nâng cấp lên suite có đường chân trời. Khung cảnh thật tuyệt vời. Căn hộ rộng rãi với nhà bếp tiện lợi. Các phụ kiện và phòng ngủ hơi cũ nhưng vẫn hoạt động tốt. Đi bộ từ ga tới khách sạn hơi dốc. Tốt nhất nên đi xe buýt hoặc taxi nếu không phù hợp. Xe buýt 12A dừng gần khách sạn. Bữa sáng rất cơ bản và có lẽ không đủ no nếu bạn đã quen với bữa tiệc buffet.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Cảm ơn bạn đã chia sẻ trải nghiệm về Two MacDonnell Road với độc giả của Ctrip! Chúng tôi rất vui khi biết rằng bạn đã tận hưởng kỳ nghỉ với chúng tôi và bạn thấy tiêu chuẩn dịch vụ cũng như cơ sở vật chất của chúng tôi đạt yêu cầu! Một lần nữa xin cảm ơn bạn đã đánh giá và chúng tôi mong sớm được chào đón bạn quay trở lại Đường Two MacDonnell. Trân trọng, Stanley Ng Giám đốc Phòng Hai Đường MacDonnell Hồng Kông
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 4, 2023
Một mình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 31 thg 5, 2023
Vị trí là trung tâm, tuy nhiên đi bộ thì rất bất tiện, cầu, đường hầm, cầu vượt, v.v. Bằng ô tô thì thuận tiện hơn nhiều, tuy nhiên bắt taxi ở địa điểm này không dễ dàng.
Cơ sở vật chất - đây là những tiêu chuẩn cao và phần lớn được bảo quản tốt. Ngoại trừ đêm đầu tiên, cửa trượt phòng tắm bị kẹt và tôi bị nhốt trong phòng tắm. Họ không có điện thoại nội bộ trong phòng tắm. Các nhân viên đã sửa cửa nhưng có rất ít sự quan tâm đến tôi hoặc không theo dõi vụ việc khiến tôi vô cùng ngạc nhiên.
Bữa sáng bao gồm đồ ăn được phục vụ theo yêu cầu, khẩu phần ăn khá nhỏ. Rất may là hai chiếc đã được bao gồm trong giá phòng của tôi nên nó không quá tệ.
Nhân viên - thân thiện, dễ chịu, hữu ích.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Cảm ơn bạn đã chia sẻ trải nghiệm về Two MacDonnell Road với độc giả của Ctrip! Chúng tôi rất vui khi biết rằng bạn đã tận hưởng kỳ nghỉ với chúng tôi và bạn thấy tiêu chuẩn dịch vụ cũng như cơ sở vật chất của chúng tôi đạt yêu cầu! Một lần nữa xin cảm ơn bạn đã đánh giá và chúng tôi mong sớm được chào đón bạn quay trở lại Đường Two MacDonnell. Trân trọng, Stanley Ng Giám đốc Phòng Hai Đường MacDonnell Hồng Kông
EdiG
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Vợ chồng
6 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 18 thg 11, 2024
The hotel positions itself as a 4-star establishment, but it falls short of that mark. Here's a breakdown of my experience:
Location: The location is excellent, if you don't mind a steep uphill walk. However, the entire island is built on different levels, which isn't a negative but rather a positive – a daily workout! There's a bus stop right by the hotel, making it easy to reach the metro instead of walking up and down, straining your leg muscles. Next door is a botanical and zoological garden where you can take a stroll. By the way, entry is free. A 10-minute walk down the hill leads to the cable car "tram" stop for a trip to Victoria Peak.
Check-in: Check-in was fast, but a USD 300 deposit is required, which isn't mentioned on either the trip.com website or the hotel's website. If you need an adapter for your electronic devices, ask for one right away – the receptionist won't offer it.
Room: The room is relatively clean, though I did find some hair in the kitchen and on the bedding. For Hong Kong, the room is spacious, but there's nowhere to store a suitcase. You can set the temperature on the air conditioner, but it doesn't work. It only blows cold air, making the room humid.
Kitchen: The kitchen is minimally equipped, but it's sufficient. However, upon check-in, they warn you that the stove can only be used for reheating food, not cooking, as the fire alarm system is very sensitive and might activate the siren due to hot steam. You must turn on the exhaust fan to full power and the air conditioner to avoid triggering the alarm. Why bother having a kitchen at all?
Bathroom: The same situation as with the kitchen – you need to close the door and turn on the air conditioner at full power while showering to avoid the fire alarm being triggered by steam from the bathroom. The shower hose started leaking on the second day of my stay. It was replaced with a new one, which also leaked. When the technician replaced the hose, did he check if the equipment was working properly? I doubt it.
Breakfast: Breakfast is only served from a menu, which is quite limited. It's delicious, but not diverse. Is this the service you'd expect from a 4-star hotel? The breakfast organization is chaotic – staff running around and clanging dishes. Two slow coffee machines and one toaster keep guests waiting in line. By the way, there are plastic mugs for tea and coffee. The only fruit options are two types of apples – red and green.
Service: The service is polite, but I'd say it's "on demand." You need to ask for shampoo, shower gel, and dishwashing liquid to be refilled. The housekeeping, for some reason, doesn't notice the need to replenish hygiene products in the bathroom and kitchen.
Environmentalism: As in all of Hong Kong, they no longer provide water in plastic bottles. That's good, but come up with an alternative so guests don't have to go to the store for water. In my opinion, this environmental concern is simply an opportunity to reduce service costs while maintaining high accommodation prices. Speaking of breakfast again, the jam and butter are provided in small plastic containers, just like on airplanes. Is this really about caring for the environment?
Conclusion: Overall, it's a good choice if you're not bothered by the minor service inconsistencies and if you don't have high expectations for a 4-star hotel. If you're visiting Hong Kong, I'd recommend Two MacDonell Road.
Dịch
6/19
Phản Hồi Từ Khách Sạn: Dear EdiG,Thank you for your feedback and we were delighted to hear your overall stay was enjoyable with the good view here. We are situated among the tranquil beauty of central mid-level. Guest could experience a different Hong Kong here. Rest assured that I have also noted your feedback regarding the room cleanliness issue , room facilities and breakfast quality that will ensure to further address your concerns with our relevant team. That’s help us improve our service quality and create a better and more comfortable stay experience for every valued guest. I do hope that we will have an opportunity to welcome you back and create a completely different experience for you. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Iurlov
Phòng hướng vườn
Lưu trú vào thg 11, 2024
Một mình
8 đánh giá
1.0/5
Đăng tải vào 22 thg 12, 2024
Never stay in so bad hotel in HongKong. Horrible experience! I don't recommend this hotel at any price! No words.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Lurlov , Thank you for taking the time to share your feedback regarding your recent stay with us. We understand that this has caused you any inconvenience and unpleasant experience, and we sincerely apologize. While we truly appreciate your positive comments we are concerned to hear about our room cleanliness and facilities, about the issues you encountered during your stay. Please rest assured that this incident is not reflective of the high standards of service we strive to uphold. We take this issue very seriously and have promptly taken steps to address these matters with our housekeeping and engineer teams . We are committed to making the necessary improvements to prevent such occurrences in the future. Thank you once again for bringing these matters to our attention. We are continuously working to enhance our standards to achieve this goal and we apologise for the unpleasant experience this time and we hope to have the opportunity to welcome you back in the future to provide you with a better experience. Yours Sincerely, Gina HoGeneral Manager , Two Macdonnell Road
Tài Khoản Khách
Phòng Skyline
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 12, 2024
Friendly and helpful staff, nice skyline view, (see photo), good breakfast, close to park, can walk to peak tram and peak path, most taxi’s are cash-only, no ATM nearby.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for your feedback and we were delighted to hear your overall stay was enjoyable. Your kind comment especially regarding our team has been warmly received and I will ensure to share it with them accordingly. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Jess Pieterse
Phòng hướng vườn
Lưu trú vào thg 10, 2024
Vợ chồng
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 12, 2024
It was lovely. Staff were so friendly and helpful. Told us about the music festival and aslo where or how we can get around. Our view was amazing, overlooked the city with lush garden.
Was nice to have a mini kitchen, so we could warm up our food, make some snacks for our adventures out and about.
Dịch
Phản Hồi Từ Khách Sạn: Dear Jess, Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and I am delighted to hear your overall stay was enjoyable with the amazing view here. We strive to provide our guests exceptional personalized service, facilities, amenities and a memorable stay. . Your kind comment regarding our staff has been warmly received and I will ensure to share it with them accordingly. Hope to have the pleasure of playing host to you again in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Tài Khoản Khách
Phòng Skyline
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 9 thg 12, 2024
Everything is good, view is also good, just a bit inconvenient to reach there
Dịch
Phản Hồi Từ Khách Sạn: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and we were delighted to hear your overall stay was enjoyable. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
rcrdm
Phòng Skyline
Lưu trú vào thg 9, 2024
Vợ chồng
36 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 11 thg 11, 2024
Decent size apartment, clean and nicely situated in Mid Levels. Walking distance to central and also easy to walk up to The Peak (2.3km), but not noisy. Be mindful as it’s all up and down and stairs, as the area is famous for, I personally like it because it’s good exercise.
Dịch
Phản Hồi Từ Khách Sạn: Dear Rcrdm, Thank you for your feedback and we were delighted to hear your overall stay was enjoyable with the nice walk exercise here. We are situated among the tranquil beauty of central mid-level. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Traveling Les
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Một mình
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 3 thg 11, 2024
The hotel is very nice, the rooms are comfortable and very well equipped. Clean, convenient, has everything you might need. The staff is also polite and helpful. The only downside is that it is located uphill, and it's better to take a taxi or a bus.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
allaroundtheworld
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 11, 2024
The stay was very nice.
The view of both our room and the restaurant is good.
Breakfast was okay as we didn't expect much but it was definitely a nice morning to start with great view from the restaurant, seeing mid-levels from the top.
Dịch
Phản Hồi Từ Khách Sạn: Dear allaroundtheworld,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and start with a good morning breakfast also you experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
ivantz
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Một mình
7 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 21 thg 11, 2024
Central location up the hill, easily accessible via taxi/cab for less than 5 mins from admiralty station. There's daily shuttle buses that run on weekdays and 1 public bus that run till 8pm daily. Walk will be uphill task. Kitchenette studio apartment concept, cozy room, nice view and bathroom.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ivantz,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location and nice garden view. Hope to have the pleasure of playing host to you again in the future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 10, 2024
Wonderful stay. It’s only 5-10 mins drive to HKCEC and 12 mins walk to Central station. Good view and comfortable room.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
Lauren Karina
Phòng hướng vườn
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 10, 2024
Very friendly and professional front desk lady when I checked in in the evening! The room was spacious, clean, and has an amazing open view of the gorgeous city. Many taxis passing by the hotel so getting around was super easy! Absolutely will come back! Highly recommend :))
Dịch
Phản Hồi Từ Khách Sạn: Thank you Lauren Karina for reviewing your recent stay here at Two MacDonnell Road Hong Kong. We were delighted to hear your overall stay was enjoyable with the nice room and beautiful view here. Your kind comment regarding our staff has been warmly received and I will ensure to share it with them accordingly. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards Wylie Ng Guest Services Manager Two MacDonnell Road
Người Dùng Ẩn Danh
Phòng hướng vườn
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 27 thg 8, 2024
Poor location. Need to take taxi or change bus from admiralty station. Walking from station would be too hard. The room isn’t very good either.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your experience with us. I am truly sorry that we did not meet your expectation about hotel location and the room. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. Thank you again for being our guest and we hope you will give us another chance in the future to provide you a more pleasant stay. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 12, 2024
Very good, amazing view
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and I am delighted to learn that you enjoyed all aspects of your stay. Hope to have the pleasure of playing host to you again in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road