Zoraida
17 tháng ba, 2024
I would not recommend this property to anyone. The Grenier motel (not hotel) is affiliated with Hollywood Beach Hotels. They have 24 motels in the Hollywood Beach Area that have different names, but all look alike when you click on the online pictures. I checked into the Grenier's motel the first night and the location was very unsafe. 1) As I unpacked my bags and started getting dress to meet friends, one of the staff members walked into my room without knocking. He used his card key to enter the room. 2) I complained to the front desk and they moved me to another room closer to the office (across the street). I was happy about that, but now I had another problem, "The curtains". They did not fully cover the front window and if someone was passing by and looking into my room, they would be able to see me sleeping or undressing. I had to call housekeeping. Wilson who is head of housekeeping wasn't really listening when I told him about my concern. Once I explained my initial experience (about one of his staff members walking into my room without knocking, he eventually did send someone to fix the new issue. It was missing a third black out curtain. They should be efficiently checking the rooms before they rent them out. The Hollywood Beach Hotels needs to step up their game and provide a safer and cleaner environment for their customers. People are paying money for rooms that are not clean and smell bad. They need a better cleaning staff or have them trained on how to clean.
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