Mercure Hotel

Spacious room, modern hotel, nice breakfast. Near shopping malls. Highly recommended

The location of the hotel is strategic, near restaurants and shopping center. The room is clean, they provide unlimited waters which you can just grab near recepsionist. Most wonderful, the hotel manager, 王艳莹 (Wang Yanying) is very helpful, she helps us to explain local tourist attraction or place of interest and willing to help to find travel agent for us. Very recommended hotel 👍

A fuss free hotel that offer guest laundry and a comfortable bed and well designed bathroom. We liked the family suite which comes as a proper 2 bedder. Breakfast was fine and sufficient to keep one going for the morning. The only downside is the reception being on the 30th floor, requiring one to head up and down to get things done. Service was good as the staff gave us good suggestions for meal outside the hotel.

Convenient location for sightseeing, not too far from the main points of interest. The hotel is modern and my room was spacious and quiet, being high above the street below. I had difficulty accessing a wifi connection on arrival around midnight; this was quite stressful after a long journey. They should make it simpler, rather than trying to explain to a foreign guest that they have to log in to a code on their TV (after finding an English connection) - which resulted in them having to send someone to my room to sort it out. Other hotels don't make it so complicated. Anyway, after that initial annoyance I was satisfied with my stay. Special thanks to Jane at Reception who kindly helped to arrange a taxi for me when I checked out - she showed great patience.

This is a very nice hotel meeting the standard expected of a 4-star hotel. The room is large and clean. The view is good, and the bed is very comfortable. It is not close to the tube, but still it is very convenient and close to amenities. Just two modest suggestions: a table lamp would be a welcomed addition to the room, and perhaps some hangers in the shower room would make it much more convenient for the guests.

I was attended by Kia To and Yang Yang at the front desk. As I cannot speak Mandarin well, they helped me with my airport transfer request at Mercure Xi'an. Their service delivery is exceptional. The laundry room is a great idea and it came with detergent. Well done team. Keep up the good work!

Very nice

Located in downtown. Close to commercial street. Nice view from two bedroom room.

Good location with nearby shopping area. Very friendly staff and large comfortable room.