Các đánh giá Grand Mercure Beppu Bay Resort & Spa

Phản Hồi Từ Khách Sạn: Thank you very much for using the Grand Mercure Beppu Bay Resort & Spa this time. Thank you for your post regarding the age of the room. We rebranded in April 2024, but some guest rooms have not been renovated and remain as they were, and we sincerely apologize for not meeting your expectations. While it is difficult to respond urgently to renovations, we will share your valuable feedback with the entire hotel. The superior rooms were renovated in April 2024, and the baths and toilets are separate, making them very popular. We hope this will be helpful to you. We are truly sorry for making you feel disappointed despite your valuable stay with us. Grand Mercure Beppu Bay Resort & Spa WEB Team

Phản Hồi Từ Khách Sạn: Thank you very much for staying with us this time.We are very pleased to receive your compliments about access to Harmony Land and the hotel's facilities. We strive to meet our guests' satisfaction by enhancing snacks, drinks, and meals, so we appreciate your acknowledgment of that.It’s wonderful to hear that the cherry blossoms were still in full bloom during your visit; it sounds like you had a fantastic experience. Being able to feel the change of seasons is one of the charms of our hotel.We are also delighted that you took advantage of our complimentary shuttle service to Beppu Station and found it convenient. We will continue to strive to provide our guests with a comfortable stay, and we sincerely look forward to your return visit.Thank you for your review.Grand Mercure Beppu Bay Resort & Spa WEB Team

Phản Hồi Từ Khách Sạn: Thank you very much for staying at the Grand Mercure Beppu Bay Resort & Spa. We appreciate the wonderful photos you shared. Our hotel staff will continue to strive to provide services and hospitality that meet your expectations, and we hope to receive your continued patronage. Please consider using our hotel again when you visit. We look forward to welcoming you again.

Phản Hồi Từ Khách Sạn: Thank you for staying at Grand Mercure Beppu Bay Resort & Spa.We appreciate the wonderful photos you shared. We would like to take this opportunity to thank you for sharing your experience and for providing such an excellent rating.We will continue to improve our services so that your next stay will be even more satisfying, and strive to provide all our guests with a stay that exceeds their expectations.We look forward to welcoming you back again.

Phản Hồi Từ Khách Sạn: Thank you very much for choosing the Grand Mercure Beppu Bay Resort & Spa. We hope you were able to relax during your stay. We will continue to value the spirit of hospitality and strive to provide services that meet our guests' expectations. We would be grateful if you could choose our hotel again the next time you visit Oita. Thank you very much for your review. Grand Mercure Beppu Bay Resort & Spa WEB Team.

Phản Hồi Từ Khách Sạn: Thank you for staying with us at Grand Mercure Beppu Bay Resort & Spa.We would like to thank you for sharing your impressions of your stay.All of our hotel staff are very happy that you had a comfortable stay. We are also very encouraged that you were impressed with the service of our hotel staff, which serves as a driving force for us to continue to improve. All of our hotel staff will continue to do their utmost to provide you with the service and hospitality that you expect.We hope that you will choose us again if you have the opportunity to visit Oita again.Thank you very much for your review.We look forward to welcoming you again.Grand Mercure Beppu Bay Resort & Spa Web Team

Phản Hồi Từ Khách Sạn: Thank you for staying at Grand Mercure Beppu Bay Resort & Spa.We are very pleased to hear that you were satisfied with our hotel's services.We will continue to strive to provide our guests with comfortable hospitality.We hope that you will visit us again. Thank you for your review.Grand Mercure Beppu Bay Resort & Spa

Phản Hồi Từ Khách Sạn: Thank you very much for using Grand Mercure Beppu Bay Resort & Spa.We are very happy to hear that you had the best stay.It is our mission to provide a comfortable stay for our guests, and we will continue to strive to improve our services in the future.All of our staff will continue to strive for a high level of hospitality and customer-friendly service, and will do our best to meet your expectations.We hope that you will come again and fully enjoy the charm of the hotel.When you come to Beppu, please use our hotel. We look forward to seeing you again.Thank you for your review.Grand Mercure Beppu Bay Resort & Spa WEB Staff

Phản Hồi Từ Khách Sạn: Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa.Based on your feedback, we will strive to create a comfortable space so that our guests can relax and enjoy their stay without stress.We will continue to work hard to become a hotel that is chosen by many people.Please use our hotel again when you visit here.We look forward to welcoming you again.

Phản Hồi Từ Khách Sạn: Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa.We would also like to thank you again for taking the time to provide us with your feedback.We apologize for the inconvenience caused by the inadequate set-up of your room.We will do our best to keep the rooms clean and relaxing.Based on the feedback we have received, we will continue to make every effort to improve our services.We sincerely look forward to welcoming you again.

Phản Hồi Từ Khách Sạn: Thank you very much for using the Grand Mercure Beppu Bay Resort & Spa this time. We also greatly appreciate your feedback during your stay and the very high evaluation you provided. We will continue to work hard every day to provide even better services for your next visit, and strive to ensure you enjoy a comfortable stay. We sincerely look forward to welcoming you again.

Phản Hồi Từ Khách Sạn: Thank you very much for Grand Mercure Beppu Bay Resort & Spa.Thank you for posting so many wonderful photos along with your impressions.We are also very honored to receive a high rating of ☆5.We are very happy that you were able to spend a comfortable time at our hotel.The Western-style room of our hotel is 36㎡, so I think you were able to spend a relaxing time.We will continue to devote ourselves to becoming a hotel of choice for many customers.We look forward to seeing you again.Thank you for your review.Grand Mercure Beppu Bay Resort & Spa WEB Staff

Phản Hồi Từ Khách Sạn: Thank you very much for choosing the Grand Mercure Beppu Bay Resort & Spa. We also appreciate your 5-star rating! We are truly honored to receive such encouraging feedback from our staff. We will continue to strive to provide services and hospitality that meet your expectations, and we kindly ask for your continued patronage. We sincerely look forward to your next visit. Thank you for your review. Grand Mercure Beppu Bay Resort & Spa WEB Staff.

Phản Hồi Từ Khách Sạn: Thank you for staying at Grand Mercure Beppu Bay Resort & Spa.All of our hotel staff are very happy that you had a comfortable stay.We are also very pleased that you enjoyed the view of Beppu Bay from your room and our hot springs.All of our staff will continue to strive to provide comfortable bathing facilities and courteous hospitality, so if you have the opportunity to visit Oita again, we hope you will use our hotel again.We look forward to seeing you again.Thank you for your review.Grand Mercure Beppu Bay Resort & Spa Web Team