Tài Khoản Khách
ngày 26 tháng 7 năm 2024
Because the hotel was nearly booked, we stayed in the most expensive 2 rooms. The rooms did not appear to have the best cleaning. In one of the rooms, the two A/C units were broken (stuck on 61 degrees). I informed the desk after the first night, and was gone 12 hours, only to come back to unserviced A/C. Because of low housekeeping staff, they cut corners. Not a good experience. I am sure they do better on better days, but this was a lost opportunity to excel rather than to take shortcuts in service.
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