Red Roof Inn Hayward

Greed runs this place. Filty stairways, you will smell ***** everywhere. Feeling of unsafe while staying here. Unless you are used to living in Ghettos.

I was surprised at how nice the room was. The outside of the hotel looks horrible and the stairs are dirty and old. But the rooms are very nice. The value was great. I’d stay again. I didn’t have any issues

I recently had the unfortunate experience of staying at this Red Roof Inn , and I must say, it was nothing short of a disaster. To put it bluntly, this place is absolutely horrible. From the moment I arrived, it was clear that this was not going to be a pleasant stay. First and foremost, the cleanliness of the place left much to be desired. The room I was assigned to was far from clean, and that set the tone for the rest of my stay. But that was just the tip of the iceberg when it came to the issues I encountered. One of the most concerning problems was that my room door would not lock properly. I had to resort to using the latch from the inside to secure the door, which was not only inconvenient but also a major security concern. When I brought this issue to the attention of the employee on duty, his response was far from reassuring. He claimed, "It's my first night working here," a statement he had apparently been making for months. It was clear that he had no intention of addressing the issue or providing any real assistance. The air conditioner in the room was another major disappointment. It simply did not work, and despite my complaints, the employee I spoke to was clueless and unable to offer any solutions. This lack of functionality made my stay extremely uncomfortable, especially considering the conditions outside. Furthermore, I asked for the Wi-Fi password, a basic amenity in today's world, and was met with the response that the employee did not know it. This l

The staff is beyond any of the neighboring hotel chain staffs around. The rooms are very much up to date, beds are huge tv is mounted and there is lots of counter space. The lack of elevator can be a concern for some guest but for me it worked out perfectly. Thank you guys very much !

No elevator and 3rd floor room was not fun walking up with luggage! Overall clean room

Positive: Staff was nice at least and check-in was smooth. At least linens and towels appear clean. Negative: - Awful smell was the worst part. It's apparent that it used to be a smoking room/building, repurposed into a non-smoking one, masqueraded by lots of perfume/freshener. It's really hard to stand for someone sensitive to smell and smoke and perfume. - Cleanliness was below average at best. Other than linens and towels, the room itself was in poor cleanliness condition. All around the sides of the floor were obvious dirt and dust. The AC unit also. - Noisy. Because of how bad it smelled, opening the window was a must, and because of that, all the freeway noises, truck noises, noise of cops pulling over people, etc. are all very disruptive to sleep. - Very complete lack of amenities. I had stayed in budget hotels before, but rarely do I see a room without a hair dryer, without a coffee maker, without lotion and has only a very poor quality soap and shampoo.

People work there are RUDE.. The place is Disgusting.. Smells really bad in hallways and the rooms were never cleaned for the days we stayed there. We checked out 2 days early and we asked for a REFUND.They wouldn’t give us back our money!!! It’s BS … Do Not Stay There!!! Horrible…

Does not have an elevator. If you are in the third floor, you have to carry all your luggages up the stairs which is inconvenient. They also allow dogs in the rooms - i saw people bringing their dogs with them

The office staff was so amazing and understanding! Really nice and respectful! I would always recommend! Very clean brand new rooms excellent 👍