DO NOT STAY HERE! This hotel is extremely poorly managed and has some of the worst customer service I’ve ever experienced. When I pulled in, it was poorly lit and obviously under construction with the manager’s family treating it like their personal living/dining room. It smelled like old food and smoke, and no one bothered to greet me. Then, when I managed to get someone’s attention, they told me my reservation was canceled. I informed them that was incorrect because I hadn’t received any communication stating the reservation was canceled and they basically told me that was my problem and to find another place to stay.
Absolutely no effort to make any concessions or help on their part means I will NEVER stay here or encourage anyone else to stay here. They do not deserve our business!
Luckily ******* has great customer service and refunded me my whole amount. I’m glad I booked through them!
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