Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
I had a great experience at the hotel. The rooms were spotless and well-maintained, and the staff were all friendly and helpful. I especially enjoyed the food – it was delicious, with plenty of options to choose from. Overall, it was a really comfortable and enjoyable stay, and I’d definitely recommend it!
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
1.0/5
Đăng tải vào 4 thg 11, 2024
This place is gateway to hell. 1. Breakfast is not edible, cockroaches in buffet area, stopped going to have breakfast 2. Crawling insects in bed, photos available 3. beds are not made for night sleep 4.No tea or coffee in room contrary to hotel claim 5. Manager in hiding 6. room not properly cleaned 7. bed sheets are smaller than the bed and many more deficiencies. AVOID Hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 3 thg 11, 2024
I love the super beautiful place, its workers very attentive as well as the general manager the exquisite and excellent service of a hotel of its category of great standard, it makes its 5 stars value, I recommend its super comfortable rooms I had a great time, if I would return to Havana I would return again to this hotel I congratulate all its workers for their attention and their service time they were there, They are the best in Havana congratulations
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Vợ chồng
1.0/5
Đăng tải vào 2 thg 11, 2024
Inedible breakfast. Limited fruit, in a country full of fruit. Dried up cold ham and cheese covered in flies. Reconstituted juices. Why? There are pineapples and guava growing everywhere. Mistake by hotel, blamed on agency caused room downgrade 2 std room instead of suite. Lovely hotel, clean, spacious, great facilities. Almost perfect location. Terrible organisation. The elevators were only working during check-in. Not a big issues as the country was experiencing power outages!
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 27 thg 9, 2024
The staff is very nice from welcome until departure, we loved the classic style of the hotel. The location is nice, close by many nice restaurants and bars. Thank you to the team for their professionalism and kindness. Note that you can only pay in card, like many other hotel in cuba
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 2 thg 9, 2024
I couldn’t be happier with my decision to stay at the Mystique Habana hotel. Location is perfect it’s literally in the centre of everything. Rooms are spacious and clean and if I’m not wrong every room has their only balcony Upon check in I had a problem with my card but hotels in Havana generally do not accept cash. The receptionist Amanda really helped me out so much by trying every possible way to help and also comfort me to ensure there will not be any problems. Words can’t describe the gratefulness to her for the time and effort she spent helping me All the other staffs at the hotel were very nice and helpful. They gave me good recommendations of restaurants, attractions, what to be aware or etc etc I highly recommend this hotel