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Tay WK
Exclusive Smart Double Bed Room
Lưu trú vào thg 11, 2024
Gia đình
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 1, 2025
The room is spacious and clean.
nice view of Harbin west station from room.
Housekeepers are helpful and my family feel safe.
Both receptionist and watchman in the night duty, are extremely helpful and assisted us in the laundry beyond their scope of job
We will choose this hotel again if return
Dịch
Phản Hồi Từ Khách Sạn: Dear guest: Hello! Thanks for your review! Every city will always have a reason for people to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Xiao Ai here will be the most unique one in your memories! Come back often to see little Ai! Wish: Good health!
Tài Khoản Khách
Phòng Queen
Lưu trú vào thg 11, 2024
Vợ chồng
4 đánh giá
1.5/5
Đăng tải vào 25 thg 12, 2024
The moment I entered the hotel lobby, the smell of cigarettes hit my nose. The room facilities were so bad that I doubted if it was a 4-star hotel.
The towels and bed also smelled of cigarettes.
It was the worst experience of my trip to Harbin.
It was such a huge disappointment for $70/day!!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, We are terribly sorry for the unpleasant experience during your stay. We've inquired our staff members and found that there were no comments or suggestions left by you. If you have any needs or questions, please feel free to contact the front desk and we will surely give you a satisfactory reply. Regarding the anti-theft chain that fell off and the peeling paint on the shower head as shown in your photos, we've already arranged for people to repair them. However, due to the unpleasant smell after the repair of the shower head which might affect our guests, we haven't carried out this part of the repair work recently. The same goes for the peeling wall paint on the ceiling of the shower room caused by the water leakage from upstairs. It's also because we're worried about the unpleasant smell affecting our guests that we haven't repaired it yet. We sincerely apologize for these situations and are actively looking for better solutions. Your feedback is of great importance to us. Thank you very much for choosing our hotel and pointing out these problems. We've been making every effort to make improvements. If you come to our hotel again next time, we promise to provide you with a comfortable and pleasant accommodation environment to make up for the deficiencies this time. All the staff members of our hotel are sincerely looking forward to your next visit. Wish you a pleasant journey!
I & I
Zero Pressure Smart Double Bed Room
Lưu trú vào thg 11, 2024
Vợ chồng
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 1, 2025
Second time book this hotel. All is nice room ok, service ok. Recomended hotel in this area.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest: Hello! Thanks for your review! Every city will always have a reason for people to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Xiao Ai here will be the most unique one in your memories! Come back often to see little Ai! Wish: Good health!
Patomporn
Exclusive Smart Twin Room
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
7 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 13 thg 2, 2025
The lobby and the room is separated building . So it ‘s heard to carry my baggage to the room. But another amenity is really good.
Dịch
Phản Hồi Từ Khách Sạn: 您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米
Người Dùng Ẩn Danh
Phòng Queen
Lưu trú vào thg 8, 2024
Một mình
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 5 thg 9, 2024
Convenient location near Harbin West train station
Very helpful staff
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米。Dear guest: Hello! Thank you for your review! Every city has its own reasons to remember, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope this place will be the most unique one in your memories, Xiao Ai! Come back often to see Xiao Ai! Wishing you all the best! Address of Abbott Hotel: 200 meters straight from Haxi High speed Railway Station.
Roshanna EXO
Light Luxury Smart Twin Room
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 11 thg 2, 2025
all was good except for the service they will ignore u even u have a lot of luggage, check in no deposit required i think due to they cannot speak English. other then that good location near railway and near to food and mart
Dịch
Phản Hồi Từ Khách Sạn: 您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米
koon Kuang ONG
Light Luxury Smart Twin Room
Lưu trú vào thg 11, 2024
Gia đình
6 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 3, 2025
Very good locations
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您的5分點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米
Tài Khoản Khách
Exclusive Smart Family Room
Lưu trú vào thg 11, 2023
Gia đình
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 31 thg 12, 2023
Layout of toilet & bathroom has room for improvement
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您的5分點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米。
IVAN LAU
Exclusive Smart Family Room
Lưu trú vào thg 11, 2024
Một mình
10 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 13 thg 2, 2025
NICE HOTEL
Dịch
Phản Hồi Từ Khách Sạn: 您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米