Wanda Vista Harbin

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Not too good nor too bad. Average experience

這個酒店此次出行最好的酒店，服務非常周到，賓客關係部提前聯繫出行需求，很人性化，很感謝Fw女士的安排，房間乾淨整潔，前台熱情，禮賓幫忙拿行李，大堂也很漂亮，交通也很便利，旁邊有商場，吃飯購物很方便……，下次再來哈爾濱還會選擇這裏。 環境：很愜意，非常好 服務：專業優秀 設施：非常完善 衞生：很乾凈