Các đánh giá Atour Hotel (Harbin Songbei Ice and Snow World)

The location was okay. The major issue was about the room cleaning service. It was available only during particular hours (not 24/7). So, in case your room gets dirty in the evening or anything spilled on your bed, no one can come and change the bedsheets or clean up the place. You will end up sleeping in that dirty bedding. Overall, it was below average

Excellent stay. Pillows so comfortable we even bought some to take home! Highly recommended. Close to station, clean and not too expensive.

I must say it exceeded all my expectations. From the moment checked in, the staff was incredibly friendly, welcoming and very helpful even they have language barrier for us as foreign, they try to understand us with hp translation. My room was spotless with comfortable bed and everything was clean and well stocked throughout my visit. I stay for 2 night, I highly recommend it and would definitely stay here again.

Good location to go to the ice festival. Subway 2 stops only. Reception staffs are very nice and helpful. The kids love the robot.

They’re very close to where the Ice & Snow World is! They have good restaurants nearby and the neighbourhood looks very happy and giving especially in winter ~ Other attractions are 20-40 mins away but didi is really cheap. Good staff and professional one. They have free dinner from 9:30. Truly appreciate them not wasting leftover breakfast on the day. Only issue is that they don’t speak much English. ~

Great service. A bit far from city center but close to Ice and Snow World and highways.

Overall, Harbin is nice place and I recommend this hotel to everyone. A bit difficult to communicate in English and Russian , but it’s Normal since you are at China 😆. The hotel staff is very friendly , and they even gone the extra mile to send me to airport at very late of the night . I insist to pay and tipping them, their actions must not gone unnoticed . Will definitely come back.

Clean and nice staff. Location is ok. For a business trip absolutely fine for a unbeatable price.

Excellent service, good breakfast, clean

Though the hotel is very short on amenities the location more than makes up for it. This hotel is extremely convenient. The breakfast is nothing special but it is convenient and has some options for most people. The gym is also not very good. The washer and dryer service is very convenient to have, if came in handy. In general, if you need an affordable hotel and location is the highest priority I can happily recommend this hotel.

What a great hotel! It’s a little out of the way so unless you rent a car, getting around other than Didi might be a challenge. But other than that it’s an amazing place. Favorite part after a long day in the cold, the rooms heated floors are a much welcome treat.

Staff were as friendly & helpful as one would expect at an Atour - even when working over Spring Festival. A major reason I often choose this brand. I had an issue with heating in my room on the first night, but was moved to another as soon as I mentioned it. Once in my 2nd room, heating was no issue. Especially appreciated when it was -32c outside. There isn't a huge amount to do in the immediate area, but the metro station is nearby and Snow & Ice World easily accessible from there. There's also a few shops & restaurants nearby, which is handy.

Visited the ice festival as a family of 4. The room was perfect for my older children. The staff was great and very helpful.

Didn’t like the breakfast but everything else was impressive .