Grand Mercure Hotel

Vị trí gần ga Tây Cáp Nhĩ Tân, khách sạn mới khai trương, môi trường rất tốt! Phong cách trang trí của khách sạn tương đối hiện đại, có toilet thông minh và kem đánh răng của Shuke. Dù nhiệt độ bên ngoài Cáp Nhĩ Tân cực thấp nhưng nhiệt độ trong phòng khách sạn vẫn rất ấm áp. Robot cũng sẽ chu đáo giao đồ ăn mang đi hoặc đồ đến tận cửa nhà bạn. . Trải nghiệm nhận phòng tổng thể là rất tốt, được khuyến khích

Khách sạn 4 sao điển hình của địa phương, mới và hiện đại :) Rất đẹp với nhiều chức năng điện trong phòng: Rèm, toilette, rất nhiều công tắc đèn tỏa sáng vào ban đêm. Một chiếc TV khổng lồ. 2 điện thoại để quầy lễ tân luôn có thể liên lạc với bạn n*** cả khi đang trong nhà vệ sinh. Khách sạn thực sự đẹp và mới. Điều quan trọng cần biết: Khách sạn cung cấp các phòng nhỏ không có cửa sổ. Vì mới và không thể thông gió nên phòng này có mùi hóa chất khá nồng. Góp ý để phát triển: Bàn làm việc thay vì bàn bistro trong phòng. Nó quá nhỏ để làm việc. Lắp đặt nguồn điện liên tục hoặc hai thẻ phòng Sử dụng máy hút bụi thích hợp cho sàn trải thảm. Rồi nó cũng sẽ sạch sẽ. Giảm tiếng ồn trong nhà hàng ăn sáng. Ở đó ồn ào quá. Tắt chuông thang máy bên ngoài. Không cần thiết và nó có thể được nghe thấy trong tất cả các phòng.

My friend and I had the pleasure of staying at Grand Mercure hotel in Harbin, and I must say it was an exceptional experience. From the moment we entered, I was struck by the spotlessly clean surroundings and the comfortable feeling that enveloped us. The high ceiling added a touch of grandeur to the ambiance, making it feel a luxury 5-star accommodation, all at a budget-friendly price. The highlight of our stay was undoubtedly the comfortable bed and fresh linens. I had the best sleep and woke up feeling refreshed, as if I had slept like a baby. The attention to detail in ensuring a comfortable sleep experience was truly commendable. The hotel staff deserves special mention for their exceptional service. Despite some language barriers, they went above and beyond to assist me with anything I needed and provide accurate information. I vividly remember ALAN CHEN or Chan, although I'm unsure of the exact spelling of his name. He was always attentive to our concerns and questions, taking the time to communicate and ensure we received the correct directions. Their dedication and willingness to assist made a lasting impression on me. In terms of location, the hotel was conveniently located near a bus stop, making it easily accessible from the airport which is around 45mins or less. The ride took less than 10 minutes to reach the high-speed railway station from the hotel. However, I must mention that there weren't many convenient shops in the immediate vicinity, which might be a minor inconvenience for some travelers. Our only issue during our stay was the room temperature, which was quite warm. Despite adjusting the thermostat, we couldn't achieve a comfortable coolness. We resorted to opening the window slightly to let in some fresh air, but leaving it open throughout the night posed the risk of catching a cold. It would be highly beneficial if the hotel could consider providing a humidifier, as the air in the room felt excessively dry. Overall, my stay at this hotel was truly amazing. The cleanliness of the hotel, the exceptional staff, and the convenient location all contributed to a memorable experience. I would highly recommend this hotel to anyone visiting Harbin and would absolutely choose to stay here again on my next visit. The management may want to look into improving the room temperature control and addressing the dryness in the air to ensure an even more pleasant stay for future guests.

Very good hotel, cleanliness and friendly front desk staff. Near to railway station and accessible to local transportation.

Amazing hotel with amazing helpful staff, location is quite good with lots of options for breakfast even for vegetarian and main chef was also so helpful and made special food for us.i will definitely stay here if i come next time.New hotel with all facilities you need.All hotel staff is amazing and helpful and helped us with everything 👏👏👏👏

I arrived after midnight and the staff at the reception was really professional and prepared everything well. The rooms be dry clean and comfortable and my next time in Harbin I’ll definitely come back

I will back soon . Have a great weekend in Harbin Soon with family 🫶🏻

We really enjoyed our stay at this hotel. Its a bit far from the City center, but it is good value for the money. We stayed at the business suit and where really saticfied with this room!

Bedsheets unchanged with 3 nights stay. Beds badly made up. Shower gel and lotion not replaced despite 5% left.