Khách sạn Golden Time 3

Perfectly situated in the old quarter near to restaurants and the Dragon lake. Friendly receptionist and small but comfortable room. Definitely recommended

Chúng tôi đã đặt phòng khách sạn cho đêm đầu tiên ở Việt Nam. Chuyến bay của chúng tôi đến Hà Nội lúc 5 giờ sáng và chúng tôi đã yêu cầu được làm thủ tục sớm hơn. Thật không may, chúng tôi không bao giờ nhận được câu trả lời. Khi đến khách sạn, chúng tôi được biết rằng sớm nhất thì phải đến 11 giờ sáng chúng tôi mới nhận được phòng, nhưng chúng tôi có thể cất ba lô ở lối vào. Khi chúng tôi trở lại lúc 11 giờ sáng, phòng của chúng tôi vẫn chưa sẵn sàng. Khoảng mười một giờ rưỡi, chúng tôi nhanh chóng mang đồ đạc lên lầu. Chúng tôi cũng không thể nhận được bất kỳ thông tin nào về các chuyến tham quan vì nhân viên hầu như không nói được tiếng Anh. Thật không may, chúng tôi chỉ phát hiện ra nấm mốc trong phòng vào buổi tối. Tất nhiên là chúng tôi không thể đổi chỗ được nữa và lễ tân thì hành động như thể họ không hiểu chúng tôi. Mọi góc đều có nấm mốc và chúng tôi không thể bật điều hòa. Cả đêm khá ồn ào vì khách sạn nằm ở giữa phố cổ. Bữa sáng rất ít và cả hai chúng tôi đều bị vấn đề về dạ dày sau đó. Chúng tôi sẽ không giới thiệu khách sạn này cho bất kỳ ai, thậm chí chỉ một đêm.

Golden Time Hostel 3 set the perfect tone for our entire Northern Vietnam adventure. The receptionist, Thuc, and the incredibly friendly manager, Mr. Tony, went above and beyond to help us settle in and thoroughly plan our trip. I had been in contact with Thuc since September, after booking the hostel. He was extremely helpful in explaining everything and confirming my booking. They arranged a luxury van to pick us up from the airport at a minimal cost, and that experience led us to hire a luxury van for our roundtrip journey to Sapa. It was a last-minute request, but Mr. Tony managed to arrange it seamlessly. It was a delight. Unfortunately, due to our limited time in Hanoi and Sapa, we couldn't stay longer at their hostel. I would highly recommend this hostel to everyone. The top-notch service and hospitality were amazing and unforgettable. The hostel is located in the heart of the Old Quarter, making it easy to walk to any destination. Cafe Giang is just a few steps away. It was definitely a memorable experience and a perfect first day in Hanoi. Note: The hostel is quite small, and there are no elevators, so be prepared to navigate stairs with your luggage. This wasn't an issue for us, as the service and hospitality were exceptional.

I booked this hotel because it got good ratings in TA, and had nice photos both in TA and other hotel booking sites, and thought it was very good value for what it offered. I took the 23 dollar room -- quite cheap actually, but I should have known better. Have stayed elsewhere in Hanoi for a few dollars more and had excellent experience (unfortunately no rooms were available anymore for the late booking i made), so I thought it would be comparable. Wrong. And here are my photos to prove it. Service was okay, staff were friendly and accommodating. I liked the quiet in the room (aircon was surprisingly very quiet), room and bathroom were very clean, bed mattress and pillows were good (didn't have breakfast there, so could not comment). Nothing, however, to rave about as most reviews here seem to. Perhaps they have rooms indeed which were much better than mine, still there is some deception because they never show in any photo (in any booking site) the smaller, basic rooms with uneven floors and walls, horrible wardrobe, and the cramped bedroom/bathroom. It makes me wonder if those photos of nice, large, luxurious-looking bedrooms they show are in this hotel at all. Still, for a few hours of stay (which was my case), it is not bad overall.

I had such a wonderful stay with the golden hostel 3! Especially with Juli, she gave me wonderful advice on where to eat and what to see during my stay in Hanoi! She showed me a beautiful temple and delicious local deserts. She was also able to reccomend high quality excursions, such as our spa day, and was able to provide fair and affordable prices. Even got a free upgrade on my room upon arrival. Rooms were clean and comfortable. Definitely will stay here again if I ever find myself back in Hanoi. A wonderful experience for sure!

We actually stayed at Golden Wings 2 Hotel (which is just opposite the original Golden Wings Hotel, (in the same Street and I believe they share the same staff). We were very pleased with our stay. We booked for a week, and during our stay became very friendly with all the members of staff. Steven in particular, helped us plan our side trips to Halong Bay and Sapa. The staff were always interested in how your day was when you came in at night, and asked if we slept well each morning at breakfast. It is in a fantastic location, in the old quarter, near all the best eats and markets. They recommended the "New Day" cafe across the road, where we ended up eating quite a number of times as it was so good, always jammed full of people, but they made room for everyone and the service and taste was fab. After reading someone elses review on tripadvisor we booked the top floor, which was quiet and gave us great views up and down the street. The breaky each day was always plentiful and varied and delicious, and accompanied by friendly chats from the staff. I would definately stay here again, and recommend it to anyone who wants to be treated like a friend in a busy city!! PS: On our trip to Sapa, we met alot of people who didn't seem to get the same level of service from their hotel staff as we did, in all our connections to and from the train station etc....I think we did really well..Well done Golden Wings 2 staff!!