Hangzhou Xixi Jingshun Rezen Hotel

絕對差評！ 衞生： 整體還有一股裝修沒散去的味道！ 床單甚至都不乾淨！嚴重懷疑床單都沒換！ 睡着感覺床單摸着沙沙的，以為是沙子，起來打着燈一看，**原來是好多人體脂肪粒！ 絕對要差評！ 衞生間還有下水道的反味！ 這他麼是我花 600 多一晚住的酒店？！ 設施： 所謂的有泳池、有健身房，全都是跟樓裏的合作的！ 大堂那張全是書架的照片，都捨不得放真書，全是假書！ 房間裏，2米的床架，衹放了 1.8 米的床墊，然後我就磕小腿了！甚至磕破了皮！ 找酒店問有沒有創可貼，也是沒有！ 服務： 服務員整體服務意識都很差！感覺很多都是新手，沒怎麼經過培訓。 早餐又是一個大槽點，工作日 9 點半就結束。 種類和質量來看，就是 100 多快捷酒店的水平。 我訂了 2 晚，到的太晚，勉強住了一晚果斷換了！ 總結，這家酒店，照騙以及設施騙，服務也差，水平完全不值它的標價！ 這樣的酒店，竟然被攜程評為 5 鑽？ 攜程出來捱打！

新店開業試住 衞生 環境 服務 設施 還在繼續裝修

枕頭極度不舒服 兩個房間三個人沒一個人睡好。

我訂的是468的大床房 房間一鏡到底 衹有一個小單人座 早餐廳也可以一鏡到底[捂臉] 早飯‘不錯‘，不用擔心選擇困難症 服務態度不錯 沒有人告訴我早餐在何時何地 帶娃入住多要了一雙拖鞋和牙具 45分鐘後機器人送來了 門口書架上的書是空殼子 大家懂了喔[微笑][微笑][微笑]

從沒住過這麼離譜的酒店。在攜程買的歡迎大床房兩晚房券，預訂時酒店告知選定日期無房，我提出修改入住日期，後酒店又説可以換成唯想生活大床房，我同意了。幾天後酒店打電話來説換房要加錢，同時又表示歡迎大床房有房了，我要求直接住歡迎大床房就行不換房了。沒想到入住後第二晚晚上九點酒店打電話來吵醒我們説我們現在住的是唯想生活大床房，要求加收差價550元。 且不説商家是否強買強賣，在我明確告知不用換房的情況下安排我們入住了別的房間然後進行收費，商家這種大晚上打擾顧客要求付款費用的行為完全就是鄉村旅社都幹不出的事，絲毫沒有服務意識也沒有職業道德，後面我會向市場監督管理局和麗呈集團進行投訴。

衞生差 管理不到位 隔音差 11點多還有人在前台吵鬧

新裝修的，味道巨大，嗆**，走道地毯有股發黴味道，踩雷。

This hotel is my favorite hotel. Every time i need help i can text them always and also the room was so clean and minimal. Everything was so cool ! I love it!!!😍

I was upgraded to a bigger room upon arrival, which was a very pleasant surprise. The room was large and well-designed, with a clean, modern feel and a soft bed. The hotel was stylish throughout and felt very new. The service was excellent; staff were polite and attentive during our brief interactions. The breakfast was good quality as well, offering the typical international and Chinese options, but at a slightly higher standard than the other Hangzhou hotels I've stayed in previously. Location-wise, you need to consider what you want. My grasp of the local geography isn't great, but I got the feeling it was a little far away from some of the more popular spots in Hangzhou, although that wasn't an issue for me and I was easily able to get a Didi to and from the hotel. The hotel is also nestled in a fantastic little area, surrounded by numerous restaurants of all different types, so finding a good dinner was very easy. Unfortunately, I was lazy and didn't check out the gym, so I cant comment on that! I don't normally write reviews, but I enjoyed my stay and thought they deserved a positive reviews as a result.