Congtai Grand Hotel

Lovely hotel in Handan, nice staff, excellent facilities and services.

Great location -opposite a shopping mall and CVS stores also close, Congtai Park 5 minutes walk away. Extremely friendly and efficient check in - they even gave us a little welcome snack! Staff were.super friendly and helpful throughout. Rooms very modern, clean and comfortable. Breakfast was very good with a wide range of choices. We also had dinner at the hotel restaurant, which was very nice. All in all,this hotel has excellent service and will be our first choice next time we return to Handan.

I was not expecting much. But our arrival at hotel to check out, everything went very smooth. Staff at front desk were very cooperative, good communication skills, staff at parking went extra mile to help me to fix charging for our car. Room very spacious and I must admit clean, stylish, and well managed. Breakfast with good variety. everybody in this hotel look after our 5 year old boy, very friendly to kids.

My stay at Congtai grand hotel was superb, the location is easily accessible to shopping malls , restaurants and transport. The front desk staff was very friendly and cooperative despite having so many formalities due to the covid pandemic, the staff guide me to the nucleic acid test collection centre and collected the PCR result. Even arranged a taxi to the train station before checkout. I would definitely recommend it, guys whenever you’re in Handan , don’t miss out.

Super clean and great services. Breakfast is pretty good

Suggest to check the shower floor better, don’t leave the hair tangled around

攜程標的4星，那我就按照4星來點評。 作為邯鄲人，第一次住local的國企酒店，2021年看到重裝了，所以有些期望。 前台辦入住送了酸奶，還是挺開心的。酒店衹有2部電梯，所以有點慢，一出電梯有一些盆景造型感官上還是挺高級的。這個房間的設計有點讓我意外，一股全季酒店風，我不知道別人多少錢訂的，我是400多，而且我看近期都500+了。房間硬件還是可以的，衞浴設備都是toto基本和國際聯號酒店差不多，有地毯也不錯，沒有放一次性拖鞋，沒有放刮鬍刀，洗完澡淋浴房一股屎臭味，牆面防護板脱落，床頭和牆面有污漬，房間minibar我沒看但是你弄一桶泡麪扔在那我很想笑，自己不覺得low嗎？這個嘛。。。三線小城市的酒店這價格還這樣有點不應該。另外，衞浴間的門是玻璃的，也沒有緩沖條，總是啪的一下撞在了金屬門框感覺還是很危險，衞生間的拉門沒看到拉手，洗面台的水龍頭打開會撞到玻璃感覺也危險。房間衞生可以的，但是硬件維護不太行，設計缺陷也很明顯，一樣改進下衞浴間那個門吧。早晨睡着覺，隔音特別差，對門客人關門的聲音很大，而且阿姨打掃衞生嗓門也很大。 再説一下早餐，我其實感覺這家酒店設計品味忽高忽低的，早餐廳走廊看着還不錯，一進來傻眼了，頭頂那個屏幕好奇怪，加上餐枱那個玻璃造型給人一種濃濃的鄉村KTV的土味，和外面走廊像兩個世界。早餐9點去吃的，好多東西沒了也不補，早餐西瓜不去皮？也沒找到叉子，筷子也要跑到餐枱去拿，這感覺不像一個四星酒店的服務標準吧？另外，最無語的是我看到番茄沙司沒有了，他們員工直接拿着那個被掏空的碗裝上了一些原封不動的放我桌子上了，你好歹換個乾淨的碗或者碟子啊？怎麼能把已經用過的碗給我呢？總之，對這家local的國企四星酒店很失望，管理團隊水平有些差，和同級別的國際連號酒店差很多。差評給到早餐廳服務，太懶了，啥都不想好好弄，不知道你平時賣多少錢，可這假期四五百的價格東西沒了都不補很過分哈。

服務意識非常好，有求必應，房間乾濕分離，寢具乾淨，舒服。早餐非常好，麪食種類多，吃不過來，炒菜，拌菜精緻美味，地方特色的胡辣湯，甜沫可口，水果檔次高，晚上去吃晚餐也不錯，炒雞好吃，住宿還打折，地理位置好，叢台公園很近，強烈推薦。

房間寬敞明亮，乾淨，床墊和枕頭都很舒服，就是被子有點厚。集中空調調整不易，必須設定到20℃，才能覺得房間裏不那麼熱了。似乎温度顯示不那麼精確。房間裏的控制很多可以由小度完成，空調，窗簾，開關燈都可以小度聲控。早餐很豐盛，各種冷熱菜，水果，中西式早餐都有，非常贊。酒店服務員都很熱情，服務專業，洗衣房完全免費，而且派工作人員指導使用，洗衣和烘乾都是海爾卡薩帝的，選好衣服種類，自動稱重，自動給殺菌液，洗衣液和柔順劑。停車場也很大，停車很方便，有專人指揮。