Hampton Harbor Motel

This is the worst place you could stay in Hampton Beach. I really urge you to look elsewhere. The service is absolutely abysmal. I was supposed to stay here in June, but ended up having to leave the country instead because I had a death in the family. I tried to cancel only to be called a liar - that is, when there was actually somebody answering the phone, which more often than not, there wasn't. When I got back from the funeral, I drove up to this motel (I don't live nearby) with documentation that included my boarding passes and a death certficate that I had translated into English. The people running this motel did not care and we did not receive ANY of our money back, even though I changed my travel plans days before we were supposed to check in and there was plenty of time to rebook if they had tried. Owner was completely unreachable the whole time. I highly recommend to book a place somewhere where you'll be treated like a human being if life happens to get in the way, which is basically unpredictable. The people working here have no compassion and have no business working in hospitality. This was a family emergency and a completely unforeseen circumstance, and it was very difficult to have to deal with the stress of being cheated like this while I was already grieving. There are plenty of people out there who rent places on the beach out and are more understanding, rather than stooping this low for several hundred unearned bucks. Please find those people and give them your business; I've never experienced such poor customer service in my life or had to look so hard for a shred of human decency.

The Hotel is older but the rooms are well kept and VERY CLEAN again not the Ritz but a great old school place with a friendly staff, the Manager Shawn is very accommodating and a great guy. The New Pool is amazing and having it on the roof deck is great so you can see the ocean and feel the ocean breeze. I have stayed here numerous times and have met plenty of other people that are regular guests, so if you are looking for a great quite location away from the hustle & bustle with comfy beds, clean rooms, new pool and great staff then I highly recommend staying here.

Nikki Boggs Stayed at the Hampton Harbor with a friend on Monday June 7th. Last minute decision to stay. Check in went smooth. During the night my friend and I were unloading our cooler out of the car and spilt a jar of salsa in the parking lot. It was right outside my car. We did not clean it up, which was uncool of us. (We picked up the glass but did not wash away the salsa). In fact my friend actually cut her finger fairly badly in an attempt to clean it. we should have finished cleaning it and/or told a staff member about it but we did not. We left immediately the next morning. Over a week later my credit card was charged $250 (for one night it was supposed to be $150) When I called to dispute the charge the receptionist told me we had puked all over the room and the parking lot and it was a $100 cleaning charge. I told him that it was salsa and I was sorry, I just didn’t agree with an extra $100 to spray the parking lot. He told me he would send me pictures of the vomit that was apparently all over the room. Still have not receive the pictures. When I called to follow up about the pictures he told me he was too busy and would call me back. I still have not gotten a call back. I agree with an additional cleaning charge for creating excess mess but I felt this was unfair. Would not trust this establishment with my credit card information again.